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Thank you for taking the time to bring this review to our attention.

Please note that I have an itinerary number for a mid-size Hertz car rental in Tulsa, OK for the dates of Nov 17-Nov2, 2016. I have just been diagnosed with Stage 4 adenocarcinoma of the liver and have been forced to cancel my trip.

I would respectfully request that a review of this situation be considered for a refund for the cost of this reservation. I am prepared to submit any supporting documentation necessary to validate this medical condition.

Very truly yours,

Matthew L McKerley


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