Posted by anthony
I have a cadence 250 DR that is going on 22 years old I have used it 5 days a week it has all the original parts belt and motor and still works absolutely fine
Weslo customer service
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User Reviews
12
Dec
18
Nov
Posted by Bodeinr
Hi I was given a weslo cadence G 40 theadmill. It didn't have a manual with it. I found a manual online can you sende one ? Also the online manual says not to use silicone oil on the waking deck stating that it would damage the pre lube deck.its a old thread mill shouldn't I lube it? If no one silicone oil what do I use to apply to the running deck thread ? And where do I buy it ? I plan on keeping this nice threadmill and buying parts when needed from your company. Please reply id like to start using it this coming week. Thankyou and God Bless Always
09
Feb
21
Jan
Posted by Anonymous
Customer service is terrible. We bought a new Weslo Pursuit bike and the display does not work. We have spent hours on hold every day for five days and still have not solved our problem. Finally got a call back today, but found out that we need to be in front of the bike to take a picture and down load the app to find the problem. Problem is we cannot be sitting home all day to wait for a telephone response. Based on customer comments no one is happy with the service. Had I known this, I would have never purchased a weslo product. I will let others know so they do not make fee same mistake.
26
Jun
Posted by Anonymous
I'm going to be brief and to the point. Bought the Weslo cadence G 5.91 during shipment the box came mangled. Needless to say parts were cracked abs tweaked. Emailed complaint and received replacement parts. But the parts replaced have the wiring going all thru them and it's very complicated to require it. Especially with no manual or assembly direction for that particular replacement that involves all the wiring. I don't see how u expect a person woman or man to change those parts out knowing it's dealing with the whole wiring system. Really?? Do u not have a technician that can come and assemble it who knows what he is doing. This is very stressful to just ship these parts out knowing what they entail. Thankyou and would appreciate some good news.