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The customer service was horrible. My appointment was at 9:15 for a oil change. I was here at 9:00. I'm currently still here it is 12:26. My car is ready I watched them pull it up at 12:00. My service guy has went to lunch. I asked someone to help me cause my car was ready. Just told me to sit at my service guy desk. I'll no longer be using Bmw for my future service need. I'm still here I ask fo the manger. They give me a card. But the manger is here. This is the worst ever.


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