PNC Bank customer service

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Customer Service

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  • Hours of Operation:
    • Representatives are on call 6:00 am -12:00 midnight ET, 7 days a week
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User Reviews

Posted by Anonymous


Why do you not have the business hours for the Brownsville Pa 15417 location for Saturdays listed on your web site. I need to get cash out of my acct tomorrow morning and Browsville is my bank.

Posted by melissa


Customer service sucks and the pnc representative are rude and does assist the customer in a friendly manner.

Posted by Anonymous


I am an existing mortgage holder with PNC. On 4/4/14 I went to PNC Office in Hunt Valley MD to discuss refinancing and rolling my personal checking/savings with PNC. Also consolidating my school loan. I never heard so I went back to same person on around 4/22/14 and discussed with same person. He was going to look into it. On 4/28/14 I was discussed with it all and called the representative and he again looked into it and called me back to tell me someone would call me today. She did at 5:50 pm and left me a message. I returned her call 5/29/14/ 10:04am and never received a call back. On 4/30/14 the representative from Hunt Valley called to see if I received call I said yes I returned her call 24 hours ago and she has not responded yet. I told him I would call her again ASAP. I did and she never apologized just she was in meets all day the prior day but never anything on the 3 weeks it took??? So I told her that I would not be interested in putting my business with PNC and she sasy OK AND PROCEEDED TO HANG UP ON ME!!! I will not stay with PNC and will not recommend them to anyone and I am in the Insurance Business.

Posted by Anonymous


Don't ever go to a PNC Bank. They are the worst ever!!!! You can't talk to anyone and if you do leave a message, they never call you back. All you get is a run-around. If I could give negative ratings to them I would I am still waiting for my interest statement so I can file my taxes. It is February 18, 2014. They are supposed to be mailed out by the end of January. I have yet to get an answer as to where my form is. I am going to a lawyer tomorrow. NEVER, NEVER use PNC Bank!!!!! Any ideas where I can go next?

Posted by Anonymous


This bank does not seem to know the meaning of Customer SERVICE! I have spent over two hours being transferred from person to person with absolutely no satisfactory action being taken on anyone's part. One manager gave me an address for the Escalation Department but told me they could not be reached by telephone. I went online and found a number and started over again. After 25 more minutes I was told that the person I needed to speak to was "in a meeting" I finally got his name and hopefully his telephone number...but he has yet to answer me!

Customer Service Ratings

Based on 153 votes.

2.7

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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PNC Bank customer service news

Fundtech's US Wire System Adds Seamless FX Transactions Through PNC Bank

PNC's global reach, competitive FX rates and dedicated customer service ensure that banks using the system will receive world-class service." Also commenting on the agreement, Mary Ellen Putnam, Executive Vice President of Fundtech, said: "As global ...


\\\]# Pnc bank loan rates

customer service TOLL FREE 1 (866) 775-FAST Get Help Fast Cash FAQContact Us Give us Feedback Site Map TOLL FREE 1 (866) 775-FAST Apply Now Apply for Fast Cash Requirements Disclosure Agreement Privacy Policy Stay in Touch. You must be ...


Police Searching For Suspect In PNC Bank Robbery

The bank was robbed at approximately 10:38 a.m. when a black male entered the bank and took an undetermined amount of cash from the customer service counter, the Webster Groves Police Department said. The man, who is described as 22-25 years old, ...

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