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Region's bank dropped the ball by not sending in a lien satisfaction and getting me my title. Now the car is totaled and I am having to do Regions' job for them. I have to call and ask them to send me the paperwork, I had to go to the tax commissioner office and hand in the paperwork and PAY for the corrected title. Now I have to wait 7-10 days for the state of GA to mail me a title. All the while, I can't be paid on my totaled car until I send the other person's insurance company the title. We have purchased a new car and now have to wait on paperwork to get reimbursed from the insure company. Some hits us, Region drops the ball and I'm still waiting for reimbursement. Oh and then when I asked to speak to the person who signed the lien satisfaction paperwork, I was told that Gary White is an officer of the bank and too busy to talk to me. I left my cell phone number and told I wasn't guaranteed a return phone call. Really? I'm not important enough.


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