Regions Bank customer service

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Customer Service

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  • Hours of Operation:
    • Mon-Fri: 6am - 7pm CT
      Sat: 6am - 2pm CT
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User Reviews

Posted by Anonymous


Checking on my account which has been in Austin but now in Tyler Texas since jan2012 I was to be reinbursted but no resp once from anyone. Kenneth Lee

Posted by Anonymous


I have been banking with you since you bought out my local bank , "Etowah Bank" probably 15 years ago. I had a client come to me tonight with a check drawn on Regions bank that he could not cash because he said the automated teller at Suntrust bank rejected it as an invalid check. I called all the regions 1-800 numbers and was told everybody went home for the day. Why can't I talk to a 24 hour representative in another country? I will get to the bottom of this tomorrow and have every intention of moving my business elsewhere. I cannot have people that I pay calling me and telling me that my Regions check is no good.

Posted by Enough Already


What can one say about zero accountability from even a branch manager? Smug responses... she knows she can do and say whatever she wants to say, and nothing can ever be done about it as corporate regions could care less.

Very sad considering I have been doing business with regions for the last fifteen years. I find it very strange that someone would go out of their way, and enjoy trying to ruin someone. Normal business practices would be that a branch manager would attempt to do whatever it took to make proper resolutions to problems instead of an "oh well... we goofed" when THEY improperly handled our deposits. My checks bouncing because of the banks laziness is not acceptable.

Posted by MAD


My debit card has just been turned off and I have no reason why and thanks a lot regions for not having no customer service available on a freaking Sunday so I can solve this matter.. I have no cash and no checks and I am just stuck without any money until tomorrow.. I am changing banks I have enough of this BS. Thanks for being so concerned about ur customers that u have no customer service on a Sunday. I really appreciate that.

Posted by TJM


My bank card has been shut off in error and I just had it declined in a restaurant. Very embarrassing and now I have no access to my funds until Monday because there is no 24 hour customer service! Banker's hours prevail at Regions. Been a customer for a decade, have 7 accounts both personal and corporate. Great support.

Customer Service Ratings

Based on 227 votes.

2.9

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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Regions Bank customer service news

Regions Bank Introduces Military and Veterans Pledge Honoring U.S. Service ...

BUSINESS WIRE)--Regions Bank today introduced the Regions Military and Veterans Pledge in conjunction with the launch of a designated resource center on the bank's web site and dedicated toll-free customer service telephone number for bank ...


Regions bank employees give time to community

The program focuses on extending Regions' dedication to quality customer service through volunteerism and education efforts. Local efforts highlighted last week included Regions associates volunteering with United Way employees at the Fall-Hamilton ...


Regions Bank Wins 16 Greenwich Excellence Awards for Small Business and ...

Greenwich Excellence Awards are based on feedback from nearly 17,500 small businesses and 14,000 middle market businesses that rated their bank in various categories, including customer service, product capabilities, and likelihood to recommend.

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