Regions Bank customer service

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Customer Service

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  • How to reach a live person:
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      Enter "#" for social security number
  • Hours of Operation:
    • Mon-Fri: 6am - 7pm CT
      Sat: 6am - 2pm CT
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User Reviews

Posted by Anonymous

I have been banking with you since you bought out my local bank , "Etowah Bank" probably 15 years ago. I had a client come to me tonight with a check drawn on Regions bank that he could not cash because he said the automated teller at Suntrust bank rejected it as an invalid check. I called all the regions 1-800 numbers and was told everybody went home for the day. Why can't I talk to a 24 hour representative in another country? I will get to the bottom of this tomorrow and have every intention of moving my business elsewhere. I cannot have people that I pay calling me and telling me that my Regions check is no good.

Posted by Enough Already

What can one say about zero accountability from even a branch manager? Smug responses... she knows she can do and say whatever she wants to say, and nothing can ever be done about it as corporate regions could care less.

Very sad considering I have been doing business with regions for the last fifteen years. I find it very strange that someone would go out of their way, and enjoy trying to ruin someone. Normal business practices would be that a branch manager would attempt to do whatever it took to make proper resolutions to problems instead of an "oh well... we goofed" when THEY improperly handled our deposits. My checks bouncing because of the banks laziness is not acceptable.

Posted by MAD

My debit card has just been turned off and I have no reason why and thanks a lot regions for not having no customer service available on a freaking Sunday so I can solve this matter.. I have no cash and no checks and I am just stuck without any money until tomorrow.. I am changing banks I have enough of this BS. Thanks for being so concerned about ur customers that u have no customer service on a Sunday. I really appreciate that.

Posted by TJM

My bank card has been shut off in error and I just had it declined in a restaurant. Very embarrassing and now I have no access to my funds until Monday because there is no 24 hour customer service! Banker's hours prevail at Regions. Been a customer for a decade, have 7 accounts both personal and corporate. Great support.

Posted by concerned

I live outside the USA and have money deposited in Regions Bank following transfer from Union Planters. There is absolutely no way I can make contact either by email or phone unless I provide data I simply do not have ! "customer service" does not exist unless someone can provide a simple way of getting through to a living person.

Customer Service Ratings

Based on 227 votes.


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Hours of Operation

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Regions Bank customer service news

Leo Nelson named Regions Bank city president for Monroe

“Leo will provide the management presence and leadership necessary to continue our growth in the high potential markets of Monroe and Northeast Louisiana, and expand our tradition of community leadership, excellent customer service and building ...

Former Regions Bank employee in Jefferson County pleads guilty to bank fraud ...

Crystal C. Thomas, 29, of Vestavia Hills, a former Regions Bank employee at the bank's customer service center in Birmingham, pleaded guilty to one count of bank fraud before Chief US District Judge Sharon Blackburn at a hearing in Birmingham.

Regions Bank Introduces Military and Veterans Pledge Honoring US Service ...

BIRMINGHAM, Ala., Nov 06, 2012 (BUSINESS WIRE) -- Regions Bank today introduced the Regions Military and Veterans Pledge in conjunction with the launch of a designated resource center on the bank's web site and dedicated toll-free customer service ...

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