DHL customer service

DHL is an international package and document transportation company. DHL originally started in 1969 to deliver documents between San Francisco and Honolulu. DHL offers customer support through an online form.

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Customer Service

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Phone: 800-225-5345

  • How to reach a live person:
    • Keep pressing 0 until transferred to a person. Took me 3 times.
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User Reviews

29
Dec

Posted by angela


on 12/29/20 at 12:24PM

Worst Company i have ever dealt with, delivered my Parcel i should have received in Cornwall, address was clearly stated on Parcel ,but there delivered it to a Address in Croyden London, also there admitting it was there mistake , after sending loads of Emails and doing Phone calls no response from DHL Uk ,

17
Apr

Posted by Anonymous


on 4/17/20 at 4:39AM

A delivery was made to my address while I was out but my elderly mother was in. The manner in which he treated her was rude I appreciate that in the situation we are are all in currently is very stressful. This however does not excuse rudeness I rang customer service but could not get through to them.

04
Sep

Posted by Jane


on 9/4/19 at 1:35PM

Untill now my package I'm not received yet I talk customs said u are responsible of my package in clearance

23
Dec

Posted by Anonymous


on 12/23/17 at 7:00AM

this package was alleged to be delivered. Site states it is still in Hong Kong.

I want to know the status of said package..

Kindly RSVP

30
Nov

Posted by Anonymous


on 11/30/17 at 9:41AM

Tuesday, November28 was a very wind day in Otisville michigan. The dhl driver opened the screen door and set a package in leaving the door ajar. The wind caught the door ripping it open breaking the door. We are having it repaired Thursday Dec ember 7th. We were told you have a policy to pay for this. Is that true.

View all 194 DHL customer service reviews »
Customer Service Ratings

Based on 190 votes.

2.7

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DHL customer service news
'DHL Logistics in Fashion' 2018 Award Winners Revealed

Logistics and fashion have always intersected, but now industry heavyweights in both sectors are coming together to make their rapports that much more apparent. The latest example comes from DHL, which has unveiled the 2018 winners of its inaugural ...

DHL looks to pilot driverless trucks

German logistics giant DHL, for instance, feels driverless trucks can halve logistics costs and improve customer service. “In the last mile, on the line haul itself, the driverless technologies that are being piloted in Germany, we believe, have the ...

DHL Moves Tucson Operations to Larger Facility to Handle Increased Demand

PLANTATION, Fla., Aug. 28, 2018 /PRNewswire/ -- DHL, the world's leading international express services provider, recently moved its service center facility in Tucson to a new location nearly double in size to handle the increased volume of ...

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