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To whom it may concern,



I walked into the Hertz Rental Service on October 21, 2014, Tuesday afternoon and was treated as if I had mud on my face. I approached and Afro American, Seanna to ask her a question about my IPad that was mistakenly left in the Rental Mini Van my dad and I rented out for Oct 17th thru Oct 20th (for the weekend). I was quite surprised that this young lady was treating me so RUDELY. She gave me major attitude as if I had mud on my face. Then she turned to her co-worker, Carlos, asked him a question and then she asked if he would go ahead and help me. That is not the way customers should be treated in any place of business. I would like an sincere apology for her arrogant and ignorant behavior. My parents use this company frequently and never experienced a problem EVER like this, which made me extremely puzzled to see and have to experience such unprofessional treatment. I can be reached


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