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I have an Oreck 100 steamer. I have replaced the head after using it about a dozen times. With the new head and using it just two times, inside where the head attaches to the handle, the plastic shattered causing steam to come out the top. Oreck's customer service was of no help. They basically told me it is out of warranty so sorry for your luck! My dealer was trying to get me to buy a newer version. Are you kidding me!


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