Geek Squad customer service

Quickly locate Geek Squad technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Geek Squad page at any time.

How to reach a live person:
- Press 1 for English
  Wait on the line until someone picks up
Hours of Operation:
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Email:
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Customer service link:
- Click Here
Main Company URL:
- http://www.geeksquad.com
Description:
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User Reviews

Aug

Posted by [email protected]

on 8/9/17 at 1:25PM

two hoursago all inbox e mails were erased
on the phone with agent Annette A all were wiped out as we were retrieving from trash

no inbox
no trash

the connection to supervisor did not happen
i phoned back another half hour and i get someone else who finally connects me to someone who tells me all is gone
cannot get my e mails back

to buy security??????????????

Apr

Posted by TMDMURPHY

on 4/26/17 at 8:24AM

They Suck Do Not Recommend Geek Squad Or Best Buy They Do Not Stand Behind The Products They Have. Our Product Is Less Then 6 Months Old, And Have Protection Plan And Can Not Get Anyone To Figure Out Our Problem

Feb

Posted by Anonymous

on 2/6/16 at 12:11PM

Van number almost killed me and my family on Merritt Parkway in Ct on February 6,2016 at 1:45 pm , exit 31. He did not stop when merging onto roadway. Was talking on phone and completely distracted,(or just a complete a..hole. Not supposed to be on the parkway anyway. Geek squad sucks and my entire family reunion will be made aware.

Dec

Posted by missconcierge

on 12/7/15 at 3:44PM

I've had geek squad since I purchased my new dell on 11/10/2015. I was sold 2 years of geek squad top service. I've called on the suad 4 times. personnel very nice,polite, useless. I spent too much time waiting for an agent to work with me and after 4 tries, none of my problems have been resolved. it has not been from lack of effort by your techs but more by lack of ability, experience .
I was spoiied by having Dell concierge for the past three years. very little wait time and almost 100% satisfaction with their techs.

Feb

Posted by Anonymous

on 2/21/15 at 2:43AM

I bought a Dell laptop one year ago from best buy major mistake.it now needs to be repaired .I sent it to be fixed at geek squad big mistake one month later they inform me they cannot fix it.nredless to say i will not do business with the ignorant idiots anymore .

View all 38 Geek Squad customer service reviews »

Geek Squad customer service

Customer Service

User Reviews

Aug

Posted by [email protected]

Apr

Posted by TMDMURPHY

Feb

Posted by Anonymous

Dec

Posted by missconcierge

Feb

Posted by Anonymous

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