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Oracle support services, simply have no concept of customer service.

Each time we try to place on order with them I can guarantee that we will get a response from them saying we need to change something or re-issue a PO for one reason or another.

There is no continuity. We seem to get a different but completely incompetent operative each time we communicate with them.

It is so annoying that when you're trying to spend money with them, they make you do all the work.

I believe this is purely down to their arrogant semi-monopolistic position in their market.

As you can probably tell. Oracle have made me very angry today!

Oracle customer service = abysmal. Definately the worst company I have ever dealt with, in my 22 year buying career.


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