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Customer Service
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Phone:
800-244-6224

How to reach a live person:
Keep pressing "#" when recording begins. Took me 9 times until their system gave up and sent me to a representative.

Hours of Operation:
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Email:
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Customer service link:
Click Here

Description:
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  User Comments  
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24/7 service is a joke. I called at 9:20 and was told that my estimated wait time was 20 minutes - a long time but since I rec'd what is clearly a fraudulent claim/eob I thought it important - phone transfers to ring at 9:50 rings until 9:53 NO ANSWER. I call back at 9:54 again 20 estimated wait 28 minutes still no transfer - especially frustrating, I am a CIGNA employee.

Anonymous 3/26/10 7:24PM

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  User Rating  
Based on 140 votes
3.0
Customer service rating:
Cigna
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