Visa

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Called to ask if I could let my daughter use the Pre paid visa card overseas, when I would have to registar it in my name. That person didn't know jack.

Anonymous 6/18/13 5:45PM

I just wanted to let you know that as a consumer, I will never purchase any gift card that has your name on it. You are ripping customers off. Charging a monthly administrative fee for not being used is not right. It is stealing money that was already paid. It should not make any difference whether or not a card is used. You made money on the purchase of the card and then because it is not being used, you take them money back. I received a visa gift card from a hospital employee for an inconvenience, when I went to use it, there was only .25 on the card. The expiration date was 8/17. In good faith he was being kind, your company it not. I will never apply for a Visa card or purchase a gift card because of these fees, there are other companies that offer gift cards and I will be happy to use them.

Anonymous 6/18/13 2:58PM

I keep getting lower Visa rate calls. Have informed the government do not call to my phone number. Getting calls, each time from a different area code. Calling those numbers back results in a non existant phone number. No ent to this nonsense.



Visa claims they are working with the law authorities to try to put a stop to this but, it is obviously not working.



I was given the Visa phone number of to be able to call them every time I receive another Visa fraudulant call.



Please do the same if you are being harrased like me.

Russ 2/8/13 3:08PM

I needed to call VISA about my warranty claim on a crappy Frigidaire washer that broke after a year and a half. For those who don't know, if you buy something that has a warranty, VISA doubles it through their Warranty Manager program (800-231-3250). The three times I've called this number or the main number (800-847-2911) I waited only a few minutes in queue. So far their phone service has been great and very efficient. Can't comment on the warranty program since they haven't even received my paperwork yet. Re. other comments here, why would anyone would call VISA to get their account balance or other account info instead of calling the number on the back of your card or looking up the number for the bank/company that issued the card. VISA doesn't maintain accounts; VISA is like the Great Oz behind the curtain. They work with your bank unless you need to use one of the extra VISA benefits like Warranty Manager (your bank can tell you when you do).

Anonymous 9/18/12 10:12AM

Tried to call Visa from UK. My insurance company gave me the number as 0800 847 2911. I tried calling that number but the operator said it was unobtainable. On Google, Visa Customer Services give their number as 800 847 2911. Is this a USA number?? If so, Visa should give a clear indication of the country code. This is a careless error of communication which Visa must correct.

5 Sept 2012

Pandect 9/5/12 9:49AM

everyone is right visa customer service sucks...they do not help you with anything....how is it 24 hour help then they say call your bank...well at this time if i could i would...hello i wouldnt be calling you....

sheri023 7/21/12 11:53PM

Visa says, it is a 24/7 customer service. Which, is not true because they cannot even give you your account information and they transferred me to, "a 24/7 customer service line." Which, that was not even any help to me because the operator did not answer. So, I did not find my account balance after hours even though it is suppose to be 24/7! I am highly disappointed!

Anonymous 6/20/12 4:36PM

I am highly disappointed in your service centre and seriously regretting associating myself and family with your so call passport to reach the world.How could someone call your call centre and for more that a week I could not speak with anybody than telling me ALL YOUR AGENT ARE VERY BUSY.What kind of busy is that?I bought a recharge card which I scratch myself and I was told the card is invalid what a MESS.

Anonymous 5/20/12 5:40PM

I would like to thank to a customer service who assisted me for more than 20 mins just to get a rep from my bank and the mayguel told me he doesnt have access to my account its the bank who has my info and he never leave me until weve reach the right department. keep it up

jackson 4/12/12 7:08AM

Was on the phone 20.23 minute trying to reach customer service. I finally hung up. I tried their to contact their customer service via their website but nothing was available.

This is no way to run a business.

spahn 2/25/12 10:33AM