Wells Fargo customer service

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Customer Service

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Phone: 800-869-3557

  • How to reach a live person:
    • Continually press 0 until transferred to a person
  • Hours of Operation:
    • 24 hours a day, 7 days a week
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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Wells Fargo Financial

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Phone: 800-459-8451

  • How to reach a live person:
    • Keep pressing 0. Took me 3 times.
  • Hours of Operation:
    • Mon-Fri: 8am-6pm CST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

13
Jul

Posted by Carpet101


on 7/13/21 at 3:13PM

Make sure you pay your bill on time each month with Wells Fargo Bank N.A. I didn't get last month's bill, I remembered it was due but paid 6 days late so I was charged $27 late fee. I spoke with a CSR and then someone higher up but was told the fee couldn't be removed and a report would be filed with the post office for a missed delivery. I have been at the same address for years. So now I get to pay my bill plus $27. Can't wait to get this balance paid so I can shred this card. I was also told to remember my due date so it doesn't happen again. Yeah I'll be sure to do that. The fee should be removed. I'll make sure this doesn't happen again.

09
Jul

Posted by Anonymous


on 7/9/20 at 9:18AM

made a $300 payment got a confirmation, next month they said it was rejected. Made an $80 payment same information and it accepted. i was added as an authorized user and when i was asking for information they said that i wasnt added 3 months ago, but i was able to get information before. This company has been nothing more then a headache 1 st they couldnt find the account after calling and calling, now payment was "reject" even after a confirmation number another payment was made with the same information but i couldnt get any answers because i was not on file even when i was told i was on before.

23
Jul

Posted by Curt


on 7/23/19 at 10:14AM

Great Customer service
Very helpful

27
Jul

Posted by clarkeerica


on 7/27/16 at 6:06PM

Hello, how it going this is Erica I have some questions. Why my account say overdraft it has overdraft protection.... and Why it close.....

31
Jul

Posted by Anonymous


on 7/31/15 at 1:29PM

Wells Fargo employee at one of Nothern Va Wells Fargo acted like some beuracrats in third rate backward countries. They treat their customers as uninvited and unwanted nuisance. I have never encountered such a bad drive thru window clerk. She was rude and threatened not to serve me when I asked what made her so slow.

I am considering pulling out my 40 years account under several different names.
I strongly believe Wells Fargo needs to train their employee badly. They forget how their customers be treated.

View all 125 Wells Fargo customer service reviews »
Customer Service Ratings

Based on 207 votes.

2.8

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Hours of Operation

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Wells Fargo customer service news
Wells Fargo CEO Tim Sloan Says He's Prepared to Stay Until He's 65

Wells Fargo & Co. Chief Executive Officer Tim Sloan, commenting two days after the bank's chairman batted back Wall Street whispers that the board is looking to replace him, said he's prepared to keep running the company for much of the next decade.

Warren Buffett's Wells Fargo Rises on Strong 3rd-Quarter Net Interest Income

CEO Tim Sloan highlighted two key initiatives to enhance customer service: the Control Tower, a digital experience that simplifies the customer's online financial lives, and the new Propel Card, “one of the richest no-annual-fee credit cards” in the ...

Trust: I don't think Wells Fargo gets it yet

I attended an excellent conference today. The Carlson School of Management sponsored their second annual Ignite Conference, focused on “Protecting Trust in Today's Consumer Journey.” The opening speaker gave some great stats about trust, including ...

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