Delta Airlines customer service

Delta Airlines is a U.S. based air carrier which has its major hub located in Atlanta, Georgia. Delta is one of the world's largest airlines and also one of the oldest, having started flight service in 1924. Delta customer service is limited to telephone support only.

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Baggage Handling Services

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Phone: 800-325-8224

  • How to reach a live person:
    • Speak "Delayed Baggage"
      Speak "Operator"
  • Hours of Operation:
    • 7am - midnight
  • Email:
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Main Company URL:
  • Description:
    • Information on location and disposition of delayed baggage

Customer Service

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Phone: 800-221-1212

  • How to reach a live person:
    • Just keep pressing 0
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • If the toll-free number does not work for you, you can try their other number at 404-765-5000.

      You can also try 800-225-2525.

Flight Re-booking

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Phone: 800-707-5177

  • How to reach a live person:
    • Press 1 for domestic
      Press 2 for international
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

Northwest Customer Service

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Phone: 800-692-6980

  • How to reach a live person:
    • Just hang on the line
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • Delta's main numbers are notorious for not working all the time. When Delta's customer service number above rings busy, you can call this Northwest number instead since Delta merged with Northwest.

User Reviews

16
Nov

Posted by mml


on 11/16/20 at 5:14AM

On Nov 14th I had a 8:35 flight from DTW to MSY. I had to wait for a wheelchair worker far to long, and then an angel appeared Shanese Slater wheelchair worker said You are not going to miss your flight and away we went. I am a senior and very weak. She helped me and yes we got there in time she wheeled me right up to the plane. I was so worried but Shanese went beyond to help me get to the plane. She was an angel and I will always be grateful for her fine service. She was a 10 You need more people like her. I don't know how to fill out the rest of survey

19
Aug

Posted by Anonymous


on 8/19/20 at 10:01AM

My husband book a flight for me on delta on august 6th. I needed a wheelchair Because I'm scheduled for knee replacement. Shanese Slater was the wheelchair worker that took me to my gate. She was very kind and helpful. Thanks Shanese for a great ride!!

18
Mar

Posted by Patti


on 3/18/20 at 10:12AM

Shanese Slater wheelchair worker: Se was great, caring, & a quick worker. Thank you, Shanese!

02
Mar

Posted by Kathleen


on 3/2/20 at 3:00PM

My sister needed a wheelchair in Detroit, we were coming in from Cabo Mexico. If it wasn't for Moeez Malik, we would have never made it to TSA on time as they were closing and it would required so much extra time.

He was great to be around after a long flight. I can't thank him enough or we would have missed our plane to Wisconsin. That was a late night flight and we would have had to stay over in Detroit.

My sister had pain in her leg, we were very happy to get home. THANK YOU~ Moeez Malik

03
Jan

Posted by Anonymous


on 1/3/20 at 4:32PM

My husband & I landed at DTW and I was greeted immediately by a young man with my wheelchair. His name was Moeez Malik. I was very tired from being up since 3:15 am, Scottish time, then flying from Aberdeen to Amsterdam, connecting with a Delta flight to DTW. But Moeez made me feel so well taken care of that my fatigue vanished as we chatted away. He made sure that our luggage was picked up quickly and efficiently, passed us through immigration, and dropped me off near the exit so that my husband could retrieve our car. Moeez was unfailingly cheerful and eager to help us in anyway he could. I was most grateful for his assistance and Delta is lucky to have such a wonderful employee. Thank you, Moeez!

View all 1,084 Delta Airlines customer service reviews »
Customer Service Ratings

Based on 946 votes.

2.1

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Delta Airlines customer service news
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