Posted by Parker Mary Ann
Customer Service representative was very difficult to understand. I'm not even sure what really took place. Her name was Joyce. She was very pleaaant but not what I expect for the amount of money my two vehicles cost me.
Based on 537 votes.
Have a XM Radio question? Get immediate XM Radio support from HelpOwl.com.
Have an idea for XM Radio? Submit, rate and comment on XM Radio ideas by visiting IdeaIncite.com.
Locate the XM Radio corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.
See detailed XM Radio customer service rankings, employee comments and much more from our sister site.
According to the complaint, Sirius gave extra incentives to its customer service staff based on how many customers they retained when they attempted to cancel. The settlement states that Sirius has cooperated with the states' investigation but that theĀ ...
"In addition to paying the money, they've agreed to change their system and to no longer provide incentive compensation for customer service representatives based solely on what they called "saves," or retaining customers who were attempting to cancel ...
Prohibit incentive compensation for customer service representatives based solely on “saves,” or retaining current customers who attempt to cancel. Ohio will receive $322,035.88 of the overall payment. Affected customers will also receive restitution.
Listings for companies similar to XM Radio: