Posted by No on the mystery meat
I refuse to eat at subway again until the newly implemented meat covers are removed. I want to see what's going on my sandwiches!
Subway customer service
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User Reviews
10
Jan
16
Nov
Posted by Anonymous
I sent a restaurant complaint into subway restaurants customer complaint, experience at my local subway restaurant. I was told someone would get back to me after taking approx. 45 min to an hour to fully fill out the complaint/ experience form. There should be a copy of my form within the department that handles this form. I have not heard a word from subway since I filed the experience. Is this the appropriate way in which to handle an already bad experience through a subway restaurant? I am looking to hear back on the experience I'd shared and I do not plan on continuing to fill out same form again.
02
Oct
Posted by Cookie
I placed an online delivery order directly through the Subway app, not door dash or uber eats, none of that, directly through the Subway app. I waited for my order that never came but, said in the tracker that it was delivered. My order was $23.10 and, I want a full refund. My card was charged and, i never received any food. I called the location (Veterans Memorial, Mabelton GA store 2331) and the guy who answered the phone told me, "We dont have any control over delivery, and we are really busy right now, there's nothing I can do". I am furious at the lack of customer service and care coming out of that location. For $23.10 I believe a response better than that, should be in order. I want my money back immediately. If this is the service you get for $23.10 there NO WAY, i would order or recommend a catering order. I WANT MY MONEY BACK NOW
15
Jun
03
May
Posted by Anna
I was served with no smile! Meaning the woman was very rude and to the point. Which I like except she did it with the attitude of "I don't want to be here" and I was not important. She insisted on talking about a lady who was just terminated, with the woman in front of me. Then she tried to strike up the same conversation with myself. I said well I'll have. Just to show her I wasn't interested in gossip. They spoke horribly of the other girl. Poor thing! It sounds like this was their plan all along!