Posted by Patricia
unable to leave message, My excel bill TRIPLED. WHY?????? am a female Sr. citizen, get less than $500 a mo Soc. Sec. Have been a customer for many years. I need a discount. Was paying 48.62 a month.
Xcel Energy customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Xcel Energy.
15
Apr
09
Jan
04
Feb
Posted by Kirk
Xcel is terrible about customer service by a real person. All you give out is your auto line where you insult folks by making them listen to a tutorial about how to save money on their gas bill. Totally unprofessional as you make folks listen to your silly, childish message when all they're wanting to do is pay their EVER increasing bill. You need professionals to run your company.
05
Apr
Posted by Anonymous
Amused by your suggestion to use a small lamp to read by in order to save energy. The new light bulbs are so dim that I have had to resort to using two lamps on either side of my reading chair. Sewing with one of your suggested lamps would be a joke. Task lighting is no more. The candles we use during our frequent power outages throw more light than the new light bulbs.
