Walmart customer service

Please find Walmart customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Walmart listing at any time if you have new information.

Customer Service

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  • How to reach a live person:
    • Press 2 at first prompt
      Press 1 at second prompt
      Press 1 at third prompt
  • Hours of Operation:
    • Mon-Fri: 7am - 9pm
      Sat: 9am - 9pm
      Sun 12pm - 6pm
      All time are CST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • Pressing 0 or # results in them hanging up on you.

Walmart.com Customer Service - Live Help

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  • How to reach a live person:
    • Dial 238 as soon as the automated greeting begins (it is not necessary to wait for the menu options)
  • Hours of Operation:
    • 8am-10pm (CT)
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


Hello. o4/19/`14 I went to the store 4807ValleyView blvd Roanoke Va, the store was crowded with customer and only 3 lanes where open, the self checkout was all busy with long lines . I had to staan d in lkine for 45 minutes to check 5 item out. The Bathrooms where so filthy the health depatment would ciosed them. That is no way to run a store after all was saturday before easter and laast minutes shopper are expected. Shame on you. .

Posted by Eddie


I recently for the second time attempted to shop at the Walmart neighborhood store at Pleasantdale Road in Tucker Georgia. For the second time I was confronted with extremely rude service by the person to call themselves the manager unfortunately I do not have a name belt certainly recognized face I have an attorney and I totally understand the various concerns of employees and doing business however this is above and beyond any type of rudeness I have experienced in a number of years. unfortunately in all honesty I believe it was some racism involved in the situation. I believe this because the so called manager was happily returning a number of black American customers items with no problem whatsoever. However after a long while when my turn came

Before I can even utter a word she pointed her finger at the door and said she couldn't help me. I had one product to return that my girlfriend bought about three weeks ago that I no longer needed.

In all of my years of shopping at Walmart I have never been confronted with such rude behavior in my life. Except for the first and only other time I came to that particular location And the same'manager' was responsible for very similar rude behavior. I will never shop at that location again and I'm seriously considering not shopping at Walmart. From here on out.

I would also like your feelings on this matter





Thank you and I hope something is done about this employees soon as possible I'm sure this is not an isolated incident

Posted by Anonymous


Will Walmart help me with setting up my Omron body composition scale and monitor even if I did not purchase from this store?

Posted by Anonymous


I need a Walmart represent to call me about some fraud that is out and Walmart name is being used to host this fraud.Walmart customer are being frauded. Un the Good name Walmart. Please call me Brent Sanders

Posted by gcarr03


I am letting you know that the Walmart in Salem Oregon the one on southeast commercial street is getting a lot of customers mad because of the manager Richard Cummings is treating a lot of the customers bad and even the sales clerk that work at the store, He lets this one family of 4 black kids come in the store and run wild down the isle and they can tear up stuff and he told the clerks not to do anything to those kids because they live down the street from the store and they are rich so the clerks are not to do anything to them because they can do anything that they want, I was told by one clerk that they were playing in the isle and they took a bottle of dish soap and dumped it all in the isle and the clerk got in trouble for telling them to stop and I am disabled and they almost run over me when I was shopping at your store. I spent thousands of dollars in your store and I bought a Toshiba laptop and it didn't work right so I took it back and it had only ben two days and they wouldn't give me my money back because the number on the laptop didn't match the recipt and I bought it and the person that sold it to us was the store manager richard Cummins and I called the store manager and he said his name was Richard cumminsgs and I asked him why did he sale me the laptop and the numbers didn't match up right and he said that he never sold me the laptop and I asked him if he was the little short guy and he said no and he lied right then to me. I have bought items there and found out the fryer I bought had only 3 legs in stood of 4 and I told customer service and they said that there was nothing that they could do. I ordered online at Christmas and I still have not received anything as of yet. I have talked to customers and they are getting upset with the store manager and they are about to stop shopping there at Walmart because of the stuff the manager is doing I get another lump sum of money and if the same store manager is still there I will not shop at Walmart at all.

Customer Service Ratings

Based on 477 votes.

2.1

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Returns & Refunds
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Customer Service Scoreboard

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Hours of Operation

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Walmart customer service news

Good Samaritan turns in $1000 he found in Walmart parking lot

Kroko went inside the Walmart to tell customer service and gave the cash to a local cop who was in the store handling an unrelated shoplifting case. An hour later, the man who lost the dough returned to the store to ask about the money. He was able to ...


Walmart Introduces Exclusive Money Transfer Service, Cuts Fees by up to 50 ...

These services - and Walmart-2-Walmart - are available at the Walmart MoneyCenter or Walmart's customer service desks. “Walmart-2-Walmart is a great example of how Walmart continues to partner with world-class providers to offer customers financial ...


My wild night at Walmart: A young woman, a puppy, and the tale of the lost keys

She checked at the customer service desk and was frantically retracing her steps when I encountered her. A Walmart employee came up to say he had searched for her keys in the aisles and parking lot to no avail. So, I offered to drive Courtney and the ...

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