Read the reviews below to see the experience other people have had when dealing with customer service from Wacom.
This place leaves a lot to be desired with their customer services. I needed a driver for my tablet it wasn't on the list, they didn't recognize my email or password. The 1st phone number wanted me to take a survey about travel and insurance. The other number I called NO answer.
Awful service. Told to restart, and reinstall, all of which are google searchable and unhelpful. Had a beachy person who tell me its non of their responsibility because all they can do is above, and they will only help you if you're using Photoshop and other "supported" programs. Told me that its my computer's fault. Rude, impatient, stinky service,
Had similar problems trying to get someone who could actually help on the line. dialed the extension 105 and someone finally answered, but it was their shipping department.
was given another extension to dial. 144 is the desk of the head of customer care. had to leave a message.
why do they bother posting hours of operation if no one is at their desk?
Had one hell of a time trying to get a hold of any one, I tried random 3 digit sequences and then finally got someone who was at there desk to only be sent to someone who want not at there desk.
Names more than likely spelled wrong.
102, not valid
105, someone answered! (transfered me to some one who could help.
trransfered me to sharry becker, had to leave a message at he voicemail.
106, karry coaler, message box
107, anohter mail box
108, message center
109, rob brown, mail box
110, message center
111, sh1pping and delivering
112 travis at customer care
113, some persons mail
114, edgard carabahall, main box
115, paul strut, voice mail
116, not valid
123 is message center
222 none
