Electronic Arts customer service

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Customer Support

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User Reviews

Posted by oxzyranger

I am an avid player of EA games in the UK and played them since Fifa 96 on my trusty but old Sega Megadrive.
I have had every Fifa football game since then, not to mention need for speed and other amazing titles!
I now own a Wiiu and have Fifa 13 which for a console of the same caliber as a PS3 and Xbox 360 is not a patch on the other 2 versions.
Now with the rising hardware sales of the Wiiu thanks to Mario Kart 8 and other great titles being released in the coming months, why is there not a planned version of Fifa 15 or even a tweaked version of Fifa 14 to keep me and i am sure many many other Wiiu owners as i am sure a version would easily be ported over?

Posted by gohan701 (ps3 i.d.)

why on my ps3 battlefield 4 operation locker at the b on conquest it freezes on heavy fire on both attack and defends?

Posted by sdgardn60

iam very upset with pogo.com i have had it for years,got it for my husband all of a sudden his games will not load with out advertisments and everytime i try to talk to anyone they want money do not have any so i would like this credit like credit for this and i will never renew the games again

Posted by Anonymous

EA, I got a new computer and attempted to install the Sims 3 on it, but I lost my registration code! Where can I get a new code so that I will be able to play the Sims 3 again?

Posted by Sims 3

My sims 3 keeps asking me to update it but I already like three times. This is getting ridiculous I spent lots of money with this game and now I can't even play it.. Please help!!

Customer Service Ratings

Based on 725 votes.


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Electronic Arts Manuals
Electronic Arts customer service news

EA Will Not Be Named 'The Worst Company in America' in 2014

Time Warner Cable is also known for its horrible customer service. EA first won the award in 2012, due to what The Consumerist claimed was the company's tendency to "nickel and dime consumers to death" and again in 2013 for the horrible always-on ...

America Has A New Worst Company, And It's Not EA...

EA has some customer service issues for sure, and its handling of releases like Sim City was questionable, but when you think of America's worst companies, I don't know if I'm comfortable with that company being one that makes video games. That seems a ...

EA is not this year's 'Worst Company in America'

It was driven by the need for more longterm evaluation of games as customer service, as illustrated in part by EA's SimCity and Battlefield 4 launches. Still in the running for the Golden Poo are TWC, Comcast, Koch Industries, Monsanto, Verizon, Wal ...

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