US Postal Service customer service news

Find the latest US Postal Service news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Sign up your address for USPS Informed Delivery before scammers do


Customers have two options available to report a potentially fraudulent Informed Delivery account or to block their address." Consumers can report fraud online . To block an address, USPS recommends calling technical support at 1-800-344-7779.

US Secret Service Warns ID Thieves are Abusing USPS's Mail Scanning Service


Yet, one reader received a curious response by emailing the Customer Service address advertised by USPS's Informed Delivery service — [email protected]. That reader requested that USPS remove her address from eligibility for Informed ...

Congress members urge US Postal Service to use air-conditioned mail trucks


More than two dozen U.S. Congress members have urged the U.S. Postal Service to “strongly consider” implementing climate-control units in all their mail trucks after a postal carrier died in Woodland Hills over the summer from overheating. U.S. Rep.

US Postal Service Employee Accused Of Selling $630000 In Stolen Stamps


Ryan Cortez, 46, of Des Allemands, was arrested Wednesday at the North Kenner Post Office, where he serves as Customer Service manager, according to the U.S. Attorney's Office for the Eastern District of Louisiana. A criminal complaint filed in U.S ...

USPS rolls out proposed 2019 rate increases


Port Tracker report points to increased import activity ahead of next round of tariffs · AAR reports annual gains in October for carload and intermodal volumes · Preferred Shipping signs re-seller agreement with Lone Star Overnight · XPO Logistics ...

Jacksonville US Postal Service workers rally against Trump's proposal to privatize


Bob Henning, with the National Association of Letter Carriers, worries what it could mean for jobs and Customer Service. "In areas, say rural areas, like we have here in the city of Jacksonville, right now, we're doing the last mile of delivery for UPS ...

New 'Honoring First Responders Forever' stamp now available, USPS says


Buy through the postal store at usps.com/shop; Call 800-STAMP24 (800-782-6724) to order; Buy at post office locations; Philatelic products, including first-day-of issue postmarks and covers for the stamp, may be ordered online at USA Philatelic under ...

New USPS Rule Would Limit Marketing Mail to Paper Products Only (No More Merchandise)


The United States Postal Service announced that it is "contemplating amendment" of its mailing standards for domestic mail, changing the standards for letter-size and flat-size pieces. According to the release in the USPS Federal Register, the change ...

US Postal Service honors John Lennon with new stamps


John Lennon “shines on” forever – in new stamps unveiled Friday by the United States Postal Service. The agency featured the former Beatle as part of its Music Icons series with a 1974 photo snapped by rock-and-roll photographer Bob Gruen. The late ...

Former postal worker sentenced for accessing child porn on work computers


A former U.S. Postal Service technician caught accessing child pornography from government computers was sentenced in federal court Friday to 16 years in prison for related sex crimes. Stephen Mantha, 64, was sentenced to 196 months imprisonment and ...

USPS says it mistakenly released congressional candidate's security application


The United States Postal Service on Thursday said “human error” was to blame for the agency's improperly releasing a Virginia congressional candidate's personnel file and security clearance application that she said earlier this week was illegally ...

New USPS Ruling Advances EnvyPak's Automation Letter Rate Approval


EnvyPak, Columbus, Ohio, received another new ruling from the United States Postal Service that provides lower automation letter rates for a specifically-formatted, polypropylene envelope that now does not require an affixed mailing label, can be ...

American Lung Association Issues Not-So-Sweet Opinion on USPS Scratch-and-Sniff Stamps


We don't know of anyone who purchased the scratch-and-sniff stamps, and we have not received any mail bearing one of the smells that USA Today claims “evoke the sweet scent of summer.” No matter our direct involvement with them or their seasonal ...

US Postal Service promises better delivery service after Houston area complaints


“The Postal Service is committed to providing the highest level of Customer Service, which includes timely, reliable and secure delivery of mail and packages,” Nikki Johnson, spokesperson for USPS Southern Area. “We apologize to any customer served by ...

How consumers rank the top delivery services in the US — and how they stack up against the growing threat of Amazon


Uses proprietary consumer survey data to evaluate how the largest delivery companies in the US stack up on Customer Service, package tracking, package protection, and timeliness of delivery. Assesses how at risk these providers are to new challengers ...

US Postal Service worker found dead in Woodland Hills amid Friday's record-breaking heat


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The US Post Office Violated an Artist's Copyright on Billions of Stamps. Now a Court Says It Owes Millions


If you've ever bought a book of USA Forever stamps from the post office--especially stamps that had Lady Liberty on them between 2011 and 2014--you're actually part of this story. In 2010, the post office decided to update its Forever stamps, and move ...

Judge Orders USPS to Pay $3.5 Million for Statue of Liberty Stamp Blunder


The U.S. Postal Service (USPS) was ordered to pay a Las Vegas sculptor more than $3.5 million last week, after it inadvertently used an image of his Statue of Liberty replica on stamps. Artist Robert Davidson sued the USPS for copyright infringement ...

Postal Service Accidentally Put Vegas Statue of Liberty on Stamp — and it Cost Them Over $3 Million


While a First-Class Mail Forever stamp costs a mere 50 cents, the U.S. Postal Service is forking a lot more for an error they made eight years ago. On December 1, 2010, the United States Postal Service came out with a Forever stamp featuring the image ...CM/ECF Live System, USCFC, District Version 6.1-US Court of Federal Claims

Wrong Statue of Liberty on stamp to cost US Postal Service $3.5 million


LAS VEGAS (AP) — A stamp that mistakenly featured the image of a Statue of Liberty replica in Las Vegas instead of the original New York Statue will cost the U.S. Postal Service $3.5 million in a copyright infringement lawsuit. Las Vegas sculptor ...

'Lady Liberty' Stamp Costs US Postal Service $3.5 Million


Philatelists, people who collect stamps, love it when a stamp contains an error. But the latest slip up from the U.S. Postal Service comes with a hefty price tag. A federal claims court judge has ruled the USPS owes $3.5 million for reproducing a ...CM/ECF Live System, USCFC, District Version 6.1-US Court of Federal Claims

This 'Lady Liberty' Stamp Is Not What It Seems


About Us · Subscribe · Give a Gift · Customer Service · EU Customer Service. Stay Connected. Briefing · Verizon Is Launching Its .... New USA First Class postage stamps, bearing an image of the Statue of Liberty and. Tech · With Trump Feud Still ...

Former US Postal Service worker from McHenry faces federal mail fraud charges


A former U.S. Postal Service worker from McHenry was indicted Tuesday on federal mail fraud charges after prosecutors said she stole about $3,500 from mail addressed to someone else. Jennifer L. Duncan, 51, is accused of removing the money from mail ...

Pier 8 USPS Office Adds Click-N-Ship Service


Customers who require Customer Service or need retail items such as stamps, will still have to visit the USPS location at CFAC. In addition to the USPS office, Pier 8 also provides an Army and Air Force Exchange Service (AAFES) mini-mart, an ATM ...

US Postal Service to issue scratch-and-sniff stamps


The words "FOREVER" and "USA" appear along the bottom of each stamp. The stamps will be issued on June 20 at a children's museum in Austin, Texas. They can be pre-ordered online at https://store.usps.com/store/home for delivery shortly after the June ...

USPS to release scratch-and-sniff stamps; Leaks? White House has sinkhole; 2 Oregon teens take down homophobic ...


The 20 stamps depict watercolor illustrations by California artist Margaret Berg. Each of the 10 stamp designs includes two different treats. The words "FOREVER" and "USA" also appear along the bottom of each stamp. The stamps will be issued on June 20 ...

US Postal Service to sell scratch-and-sniff stamps


The agency says the stamps will “add the sweet scent of summer” to letters. The 20 stamps depict watercolor illustrations by California artist Margaret Berg. Each of the 10 stamp designs includes two different treats. The words “FOREVER” and “USA ...

US Postal Service issuing scratch-and-sniff stamps


WASHINGTON (AP) — Letter writers will soon be able to express their sentiments in words and smells. The U.S. Postal Service announced Monday that it will soon issue its first scratch-and-sniff stamps. The stamps feature illustrations of ice pops. The ...

President Trump pressed USPS to double Amazon delivery charges


And analysts believe that the United States Postal Service delivers roughly 40% of Amazon packages in the USA. So it is very clear that Amazon represents a significant chunk of the USPS business. USPS reported shipping and package income of $19.5B last ...

Trump said Amazon cost the USPS 'billions.' But the Post Office has a different explanation.


The United States Post Service says that its large financial losses are caused by market forces and governmental constraints but not Amazon, in a release of its quarterly statistics that stood in contrast to pointed statements made by President Donald ...

Several Phoenix USPS locations extending hours on Tax Day


PHOENIX — Eighteen U.S. Postal Service locations in Phoenix will extend their hours to 6 p.m. on Tuesday to help last-minute tax filers. Full services will be available until 10 p.m. at the main post office located at 4949 E. Van Buren St., Phoenix AZ ...

Trump convenes task force to study US Postal Service


WASHINGTON (AP) — After weeks of railing against online shopping giant Amazon, President Donald Trump signed an executive order Thursday creating a task force to study the United States Postal Service. In the surprise move, Trump said that USPS is on ...

Trump's Beef With Amazon Leads To Questions About USPS


President Donald Trump hasn't let up on Amazon, and his recent tweets are putting an unwanted spotlight on the United States Postal Service (USPS). The president has been tweeting criticisms about the eCommerce giant for over a week, but recently ...

Mahindra US Postal Service Mail Truck Prototype Spied


In 2016, Mahindra, along with five other vehicle manufacturers, were selected to produce mail trucks for the US Postal Service. For testing and evaluation, the selected manufacturers would have nearly a year from contract award to design and deliver ...

President Trump Attacked Amazon Again. But He Got This Basic Fact Wrong


President Donald Trump blasted Amazon again, but his latest tweet inaccurately described the U.S. Postal Service as taxpayer-funded. In a tweet sent Tuesday morning, Trump argued that the Post Office was giving the online retail giant a sweetheart deal ...

President Trump Questions USPS Role in Amazon Deal


President Donald Trump insisted via a Twitter message Tuesday that Amazon costs the U.S. Post Office “massive amounts of money,” the latest in a series of public attacks against the e-commerce giant. Trump's Twitter message—the fourth in less than a ...

Trump attacks Amazon again on state taxes, USPS delivery


President Donald Trump on Thursday said his concerns with Amazon.com Inc. predate his election, a day after a report that he's “obsessed” with regulating it. “I have stated my concerns with Amazon long before the Election,” Trump tweeted. “Unlike ...

USPS Celebrates 100th Anniversary of Airmail Service


The first delivery of mail from an airplane is often credited to Earl Ovington after he dropped a sack of letters and postcards from an airplane still 500 feet above the ground. That was in the fall of 1911. The U.S. Postal Service says a small group ...

US Postal Service unveils Mister Rogers postage stamp


Noting the stamp has the words "Forever USA," Brennan said "these words of the Postal Service are our way of saying Mr. Rogers represents the best of America and will do so always." Paul Siefken, president and CEO of the Fred Rogers Company, said he ...

USPS will now alert you if someone is scanning your mail online


"Neither rain, nor snow, nor sleet, nor hail shall keep the postmen from their appointed rounds". That mantra's almost as old as the post office, and clearly was written before anyone even heard of email. The United States Postal Service was formed in ...

USPS carrier refuses to deliver mail to nudist community


A mail carrier for the U.S. Postal Service says he won't deliver mail to a Florida RV resort because the compound is "clothing optional." WFLA reports the residents say a fill-in mail carrier refuses to enter Eden RV Resort and City Retreat in Hudson ...

VIDEO: USPS delivery driver seen chunking packages over fence


The woman told KSAT she's had several issues with this particular carrier, however her UPS deliveries have never had an issue. She contacted USPS Thursday and was assured the issue would be addressed. The carrier seen chunking packages over the fence ...

Misters Rogers Is About to Return to Your Neighborhood on a New Forever Stamp


Thanks to the U.S. Postal Service's new Forever stamp, Mister Rogers is coming back to our neighborhoods, just in time for the 50th anniversary of Mister Rogers' Neighborhood and the upcoming biopic movie starring Tom Hanks. The USPS just announced ...

DeLauro disappointed with proposed closure of Chapel Street USPS facility


NEW HAVEN — U.S. Rep. Rosa DeLauro, D-3, expressed disappointment in a Wednesday statement that the United States Postal Service has proposed closing a facility on Chapel Street. “New Haven lost the USPS Federal Station in the Giaimo Federal Building ...

Why I will never mail a package through USPS again


I finally decided to call the Customer Service phone number and after a very long wait I was able to tell the rep what happened. Then I asked the rep what happened to the package since my brother did not receive it. The rep said the package was ...

USPS announces temporary closure of Reasnor location


REASNOR — The United States Postal Service announced Wednesday what it's calling a temporary closure of the post office in Reasnor, but the postal service said there is no timetable to reopen the location. In a press release, the postal service said ...

Chinese sellers exploit US Postal Service to distribute opioids


According to a yearlong Senate probe, the US Postal Service has failed to fully screen packages, allowing high-power opioids from China to reach American customers in the mail. Many of these drugs, including fentanyl, are more potent than heroine.

Chinese opioid sellers exploit US postal service flaw


WASHINGTON (AP) – Congressional investigators said Wednesday that Chinese opioid manufacturers are exploiting weak screening at the U.S. Postal Service to ship large quantities of illegal drugs to American dealers. In a yearlong probe, Senate ...

Stamps Just Got More Expensive. Here's How Much They Cost Now


The latest USPS price hike increases the price of Forever stamps on first-class mail by one cent, bumping it up to 50 cents. This is the second year in a row the cost of Forever stamps has gone up, jumping two cents last year from 47 cents to 49 cents ...

Get ready for a shock that sticks, as US Postal Service stamps will soon cost you more


Looking to mail something this weekend? Better hurry up, if you want to save a lucky penny. The price of a First-Class Mail Forever stamp is going up from 49 to 50 cents — starting Sunday. The United States Postal Service filed notice with the Postal ...

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