Posted by Anonymous
Long time customer ,
Bread no longer taste good , compleat different composition and taste I will no longer buy your product . In the past this was my favorite bread . No longe so not worth eating .
Sunbeam customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Sunbeam.
20
Mar
12
Sep
27
Nov
Posted by Kay hunt
I've been a lifelong Sunbeam bread eater! I've never had any issues until now. I purchased my bread for thanksgiving and when I opened it to make my dressing.......after four slices it had maybe a half inch of crust . That's all......a giant hole almost all the way thru until about three slices at the other end. Although the crust was fine for my dressing it wasn't enough. When I picked it up at Meijer I thought this is really soft! It was because it was full of air. I know something must have gone wrong. I don't know if this is quality control or not? Just thought you should know
22
Oct
02
Oct
16
Jan
Posted by Johnny
I bought a loaf of your bread to try and I have to say I won't be wasting my money on your product again hell you can't even spread soft butter or anything on it without it tearing all apart can't even make sandwiches with your bread cause you put anything on it it cause it falls apart
01
Nov
24
Jun
Posted by Robin
My Sunbeam series 2 iron will not heat. I bought it within the last year. I have plugged it in and plugged it out, waited and the red light comes on but the iron is cold. I have tried another electrical appliance in the outlet and it works. I have tried the iron in another outlet and the iron still does not work. I have waited two minutes for the iron to get hot and have moved it around to activate it. Still does not work. Model # GCSBSP-201 120V 60 HZ 1400 W. PRONG L194NK
15
Apr
Posted by Arlene
Worst customer service i ever had. Won't answer the phone even if you say you are purchasing something. Last sunbeam product I will ever buy. Two heating pads stopped working. Get your act together or sunbeam will go under. Is this made in Usa. Doubt it. Sunbeam sucks. On the phone for over an hour. No
Answer.
09
Mar
Posted by Jacqueline
I am writing to complain about your customer service .I have emailed over and over again and have not heard anything back. I bought a neck and shoulder wrap in November and it quit working. What does it take for you to respond to a customers needs? I have called several times as well. I have been hung up on and put on hold for 45 minutes. You have the poorest customer service ever.
I will never ever buy another sunbeam product and i will also pass the word on. Thanks for nothing.
Here are all the reference numbers for emails I have sent
20825770
20882899
20935909
21032508
21032526
26
Feb
11
Oct
Posted by She english
Just wanted to let you know if you don't already know by now, your company has the most lousy service I have done buisness with, the phone no. And trying to reach someone that knows how to help you really sucks. You sent me wrong heated rap. Can't gen touch with anyone who knows what to do . Sorry sorry company. Going to dispute this on my credit card. You suck.as coustemer service.
22
Sep
Posted by Anonymous
My husband and I received a wedding present of a Sunbeam electric frying pan with a dombed glass lid. This appliance has been used used continuously for 59 years and has never given us a days trouble. I guess the only trouble, if I can call it that, is that it takes two hands to pick it up and put it away.!
So I would like to tell you how much pleasure I have had from this gift and say thank you for making something that did not fall to pieces a day after the warranty expired!!
Kind regards. Patricia Christie-Taylor
07
Aug
21
Apr
Posted by Debbi earle
Every year at Christmas time I get a electric blanket and it lasts 3 months and that's it . I have 3 years in a roll now and they stop working 3 months later . I'm not happy with this at all I have like 4 blankets none works and only have had them for 3 months before they stop working . makes me mad. Product isn't good . my mom and sister in law has the same problem something needs to be done about this . I spend 50 to 80 on blanket that last 3 months that's not good at all very unhappy customer . very unhappy.
26
Mar
Posted by Prefer to not answer
Good afternoon, I have nerve damage on my cervical spine and to help relieve the pain I bought the exta-Large XpressMusic Heat Heating Pad. I paid on January 11, 2017 almost $50.00 on sale for this. I use it on most weekend when I am home. 2 weeks ago, The fist of March 2017, after 60 to 90 seconds the light eould go dim and the Capitol letter "F" would appear. It has never worked since. 5 years ago I bought some of my friends the Heated throw @ Coatco. Beautiful Colors and Otints. Everyone of us had a different color or print. Guess what happened??? Within 30 days or less of using it, it quit working. I took them back, g I t us new I nes and the same thing happened again. I thought this was just isolated to Costco. Wtong. THE Heating Pad came from Walgreens, a very reputable store. I do not know what to do now as it has been over 30 days and I cannot just go buy another $50.00 Heating Pad, or pay to have this sent back to the company. I had to sacrfice other needs just to buy this heating pad on January 11, 2017. I work everyday, but still have to budget. Help.
07
Dec
Posted by frozintime
nice person, but zero information. Called to ask about what controller goes with which heating pad since I have several, some old and some new and several beds....but some work and some dont. They said they dont keep that information no matter how new the heating pad is.....? Really? Cant tell me what controller goes with which bed? They could only suggest I buy a new one which she did 3 times....it also took 15 minutes of time with only 2 people in front of me to talk to someone. Stingy I think....
06
Sep
Posted by Anonymous
It is a great disappointment to me that this brand new one day old toaster, does not toast on both sides of the bread. I had the same complaint with my Oster toaster (to which I believe Sunbeam is affiliated) Why do you continue to sell a product that is so inferior. Perhaps you would improve your products and protect your questionably good name, by dealing with USA made products not those made in China.
31
Aug
26
Aug
Posted by Anonymous
my name is Mitra Dadgar,31189 Livingston dr. Novi Michigan 48377 i bought online from KHols a Sunbeam Double Garment Rack upc GR 10899 made in2014 Size 32.75 x17x36.75-66"when i tried to tignten Part Hx4.,one cracked open. please send kindly this broken part labeled H ,belonging at the end portion og the top rod which the hanger goes. i would be so happy for letting this work for me.
27
Jul
Posted by Anonymous
I've been a loyal channel 7 viewer for many years. I'm located in the Boston area. ..my friend ray fuchetti worked for the station as a fact checker. As a direct tv subscriber, im no longer able to watch the channel 7 I've been very loyal to. This is bull. Get your act together. You've not only lost a loyal customer in this dispute between you and direct tv...you've lost a great employee as well in your local network. I'm wishing great things for ray in his journey. Im resolved about the blackout and decided channel 5 locally isn't so bad. Chronicle is a pretty nice program I've somewhat forgotten about. In the meantime, my favorite shows aired on your network can be watched on Hulu the day after. So I'll just keep that subscription going. It's a shame I no longer get my local channel 7. But seriously, screw you guys. I've moved on. Never will show you loyalty again, sorry.
26
Apr
03
Apr
Posted by Anonymous
My mother just turned 90 yrs old and her father bought her a Sunbeam mixer in the late 40's or early 50's and she still uses it to bake cakes. Just wanted you to know that she loves your product. It's heavy so when one of us gets the mixer out for her she always say "be careful... My mixer is old and don't break it". Thanks for making a product that was built to last a lifetime. I had a picture but couldn't post here.
01
Apr
Posted by Pella
I am very disappointed in the customer care of Sunbeam and the 5 gas burner stove with electric oven. My stove is still under guarantee and the glass oven door exploded while a very delicate product was baked. I immediately contact Makro in Bfn, because I am a senior burger that needed the extra funds that I generated with my baking. Makro customer care was very helpful and there it stops. The repair agents in Bloemfontein are not helpful at all. I contact Sunbeam HO in JHB and till date nobody contact me by telephone or phone. Never in my life shall I buy any Sunbeam product again. The difference between Defy and Sunbeam are miles apart. 100% for Defy service and ZERO for Sunbeam. At a least feedback can be given after a complain or is it to much to ask.
