Posted by Anonymous
Very disappointed in your company I bought several sets of patio furniture and extra matching pieces It was quite an investment for our 1600 sq. ft. deck I have taken special care of my investment by always taking cushions in when not in use. The cushions are in great shape but the vinyl strapping has weathered and broken. Tried to replace straps but they have a very unusual attachment. When I called customer service to ask questions, I was told that Sunbeam no longer sells outdoor furniture and there is no contact number for questions or parts. I always thought that Sunbeam was a reputable company. I guess I'm sadly mistaken. I have over 21 pieces of patio furniture that is unusable....not to mention 30+ cushions that will most likely not fit any new furniture