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nice person, but zero information. Called to ask about what controller goes with which heating pad since I have several, some old and some new and several beds....but some work and some dont. They said they dont keep that information no matter how new the heating pad is.....? Really? Cant tell me what controller goes with which bed? They could only suggest I buy a new one which she did 3 times....it also took 15 minutes of time with only 2 people in front of me to talk to someone. Stingy I think....


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