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I am very disappointed in the customer care of Sunbeam and the 5 gas burner stove with electric oven. My stove is still under guarantee and the glass oven door exploded while a very delicate product was baked. I immediately contact Makro in Bfn, because I am a senior burger that needed the extra funds that I generated with my baking. Makro customer care was very helpful and there it stops. The repair agents in Bloemfontein are not helpful at all. I contact Sunbeam HO in JHB and till date nobody contact me by telephone or phone. Never in my life shall I buy any Sunbeam product again. The difference between Defy and Sunbeam are miles apart. 100% for Defy service and ZERO for Sunbeam. At a least feedback can be given after a complain or is it to much to ask.


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