SingTel customer service news

Find the latest SingTel news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Ericsson e Singtel: lancio della prima rete 5G a Singapore entro il quarto trimestre 2018


Singtel, principale gruppo tecnologico per le comunicazioni in Asia, e Ericsson, azienda svedese operante nella fornitura di tecnologie e servizi di comunicazione, hanno rafforzato la loro partnership annunciando il lancio della prima rete 5G di ...

Open ports left over 1000 SingTel routers vulnerable to cyber-attacks


Root cause: Port forwarding was enabled by their Customer Service staff to troubleshoot Wi-Fi issues for their customers and was not disabled when the issues were resolved. ISP SingTel will be taking measures to ensure that port forwarding is disabled ...

Singtel's net profit fell 19 per cent in fourth quarter


... remain focused on what is important to both our consumer and enterprise customers – premium mobile networks, secure high-speed connectivity, innovative products and services, and excellent Customer Service. Besides strengthening our competitiveness ...

Singtel sticks to its new ad promise by swiftly (and wittily) handling feedback


Singtel has launched a new brand spot to showcase its attentiveness towards the customer experience and its Customer Service. The spot draws parallels to the high service levels provided to royalty in ancient China. In the video, a princess set in ...

Boeing, Singtel back Adelaide nanosatellite IoT startup Myriota with US$15 million funding


New sales and customer support offices will be opened in North America and Asia, and the company is looking at adding at least 50 new staff, most of whom will be based at the company's South Australian headquarters. “We've been impressed by Myriota's ...

Attivo Networks Receives Strategic Investment from Singtel Innov8


Attivo Networks, a Fremont, CA-based provider of deception solutions for cybersecurity defense, received a strategic investment from Singtel Innov8. Singtel Innov8 joined current investors Bain Capital Ventures, Omidyar Technology Ventures and Trident ...

Singtel injects ₹2649 crore in Bharti Telecom


Singapore-based telecom operator Singtel will invest ₹2,649 crore in Bharti Telecom, raising its stake in the holding company of Bharti Airtel by 1.7% to 48.9%. The preferential allotment of shares which is expected to be closed by March 2018 would ...

Singtel's rating unaffected by proposed investment in Bharti Telecom: Moody's


NEW DELHI: Singapore Telecom Limited's rating is unaffected by proposed investment in Bharti Telecom, ratings agency Moody's said on Tuesday. It noted that the company's A1 senior unsecured ratings and stable outlook can accommodate its proposed ...

Singtel to invest Rs. 2.6cr in Bharti Telecom


NEW DELHI: Singapore-based telecom operator Singtel will invest Rs. 2,649 crore in Bharti Telecom, increasing its stake in the Indian telecom major to 48.9 per cent. "Airtel Limited announced that Singapore Telecommunications Limited (Singtel)... will ...

Singtel to open SG$42m AI lab in Singapore


Singtel has announced that it will be establishing a SG$42.4 million Cognitive and Artificial Intelligence Lab for Enterprises (SCALE) to work on researching and developing applications across public safety, smart city, transportation, healthcare, and ...

Singtel Loses Its Title as Southeast Asia's Most Valuable Company


DBS Group Holdings Ltd. (dbs-group-hld) has overtaken Singapore Telecommunications Ltd. to become the biggest company in Southeast Asia by market value. As of Thursday's close, DBS had a market capitalization of $46.8 billion (S$62.97 billion) compared ...

Globe announces iVolunteer, Virtualahan as contingent in SingTel Group Regional Future Makers 2017


“Globe comes in by providing the necessary technical support to help us deal with our challenges in delivering our services, improving our electronic learning platform, cut other practices to save on costs by using different tools and help those with ...

AirTies Signs New Agreement with Singtel to Deliver Enhanced In-Home Wi-Fi Mesh Solutions


SINGAPORE & ISTANBUL -- AirTies Wireless Networks, a leading international provider of premium in-home wireless systems and set-top box solutions, today announced at the Broadband World Forum 2017 in Istanbul that it has signed a new two-year ...

Singtel spot takes couple saying 'No you hang up!' to another level


Singtel has launched a new campaign to showcase the strength and coverage of its mobile network. Called “You make the call”, the campaign also aims to show how the telco empowers customers to connect and stay connected with their loved ones. In a ...

Singtel Unit Launches Singapore's Biggest IPO in More Than Six Years -- Update


Singapore Telecommunications Ltd., will start taking orders from institutional investors for an initial public offering of its high-speed broadband unit that could raise as much as 2.7 billion Singapore dollars (US$1.95 billion), making it the largest ...

SingTel Units Sign Pacts for S$4.1 Billion in Loans


Singapore Telecommunications Ltd. (Z74.SG) said Friday that its units have signed deals to borrow 4.1 billion Singapore dollars (US$2.93 billion). It said the proceeds will be used for general corporate purposes and to refinance existing debt. Continue ...

Singtel to start consumer IoT trials in Q3 2017


Like rival telcos M1 and StarHub, Singtel also offers machine-to-machine (M2M) services for enterprises to connect up IoT devices in a variety of enterprise applications, such as video surveillance, fleet management and Customer Service. Recently ...

Did Singtel take a leaf out of ASOS' playbook with Eminem rap response?


He added that in a socially connected world, rules around Customer Service engagements have changed. “It is quite endearing to see Nurul respond in an interesting manner by treating the challenge as an opportunity for creative expression. No hierarchy ...

Many Singtel customers still highlight connection issues after SingTel announced resumption of service


Cindy Lee wrote, "This is not true that the broadband has resume 100%!!! This is frustrating!! Have been trying to call the hotline for the past 20 minutes without any Customer Service attending to. Left message also no respond what kind of telco ...

Singtel expands ReadyRoam to 26 countries


For customers traveling further afield, ReadyRoam USA and Europe supports roaming to the above countries, as well as Canada, Denmark, France, Finland, Germany, Ireland, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, the UK and ...

SingTel to boost its stakes in Intouch and Bharti Telecom for $2.47b


Singapore Telecommunications Limited (Singtel) is expanding its stakes in Intouch Holdings Public Company Limited (Intouch) and Bharti Telecom Limited (Bharti Telecom) in a bid to widen its exposure in high-performing markets in Asia and Africa.

Singtel Group's content innovation push


The Singtel Group has launched 'The 5-Min Video Challenge' as part of efforts to drive content innovation in all its markets. The competition is a joint initiative by associates within the Group, comprising Singtel, Optus, AIS, Airtel, Globe and ...

Singtel's Optus Business nabs three-year ICT services deal with Australia's biggest insurer


“We're delighted with the new three year partnership between QBE Australia and Optus, and look forward to supporting QBE with a range of ICT services to support their business growth, speed to market and superior Customer Service,” commented John ...

Singtel, M1 to offer free mobile data on National Day, Starhub gives 1GB extra for a month


SINGAPORE - Subscribers to local telcos Singtel, Starhub and M1 will be able to enjoy promotions as part of the National Day celebrations. Singtel postpaid mobile customers will get to enjoy free mobile data on Aug 9, the telco said in a Facebook post ...

Airtel, Singtel Partner to Provide High Speed Data Connectivity in 300 Cities Across The Globe


Two telecommunication services giants, India's Airtel and Singapore's Singtel, have partnered to provide high speed internet and telephony services to the residents of 325 cities where the two companies operate it. The specialty of this partnership is ...

KIX 360 and Singtel TV offer action on the go


Life in Singapore can be hectic. People are always on the go, even consuming their entertainment while on the move. KIX 360, the streaming action entertainment channel and Singtel TV have announced an exclusive collaboration with taxi-hailing service ...

KIX 360, Singtel TV and Grab partner to offer free GrabHitch rides in Singapore


... Bellator MMA: Bellator 149, the first and exclusive MMA event featuring an electrifying bout between combat sports legends Ken Shamrock and Royce Gracie; and Top Gear USA, the U.S. edition of the most well-known and popular automotive show in the ...

Singtel lands Copa America broadcast rights


Singapore, 22 April, 2016 – Singtel announced that it has secured broadcast rights last night for the Copa America Centenario USA 2016. This is the historic 100th anniversary of Copa America – the South American championship which is the world's oldest ...

Singtel adopts web chat to improve customer service


Singtel has improved its real-time customer engagement capabilities with the implementation of a web chat system from online and mobile messaging platform provider LivePerson. The cloud-based chat solution allows Singtel to take advantage of predictive ...

Entrepreneurs - No Time For Family? Co-Founders Of Online Store RoseValley Show Us How It's Done


... is when demand for their products exceeds supply and they are unable to meet the requests of every customer. At the same time, they also have to deal with Customer Service, and work behind the scenes to ensure that their customers receive their ...

Singtel's CEO Concerned New Competitior to Focus Only on Price


customer support. Americas +1 212 318 2000. Europe, Middle East, & Africa +44 20 7330 7500. Asia Pacific +65 6212 1000 .... Stansberry Research · 3 Billionaires Say: Something Big Coming Soon In U.S.AStansberry Research · Grizly · His Insane Man ...

StarHub, Singtel plan to partner with streaming service


“We stay on top of TV competition by listening to what our customers want, whether it is in content curation, the viewing experience or Customer Service.” “We see Netflix as complementary to our Pay-TV services,” said Mr Goh Seow Eng, managing director ...

Singtel to charge users of TV Go from January


Consumers who have signed up for a Singtel app that lets them watch TV programmes on the go will have to pay for the service from next month, when a fee waiver ends. The Singtel TV Go app, which was launched in July 2013, also allows users to view ...

SingTel CEO Says Mobile Data Is Next Area of Growth


Chua Sock Koong, chief executive officer at Singapore Telecommunications Ltd., talks about strategy after reporting quarterly results. She speaks with Bloomberg Television's Haslinda Amin. (Source: Bloomberg) ...

ThinkAnalytics enhances Singtel TV with Personalized Content Recommendations


IBC 2015 – ThinkAnalytics™, developer of the world's most deployed multiplatform TV search and recommendations engine, today announced that Singtel is using ThinkAnalytics' personalized Search and Recommendations Engine across more than 120 ...

Singtel Completes Trustwave Acquisition for $770 Million


Trustwave CEO Robert McCullen discusses what's next for his company with its expanded global reach. Trustwave buy. Singtel has officially closed its acquisition of security vendor Trustwave. When the deal was first announced in April of this year, the ...

Singtel completed $770M Trustwave acquisition


Trustwave announced Monday that it has been acquired by Singapore Telecommunication Limited (Singtel) for $770 million. The Chicago-based cybersecurity firm will now be a standalone business unit within Singtel Group Enterprise. Trustwave said it ...

SingTel CEO: Currency Moves Have 'Significant Impact'


Chua Sock Koong, chief executive officer at Singapore Telecommunications Ltd., talks about business strategy at the telecom provider. She speaks with Bloomberg Television's Haslinda Amin. (Source: Bloomberg) ...

Singtel Hooks All 123 McDonald's Outlets Up With WiFi, Lets You Surf For Free Soon!


This was in response to a growing number of angry customers who have provided feedback about Singtel's patchy coverage and poor Customer Service. Hopefully, this partnership with McDonald's won't cause any more frustration than it should.

Telkom, Singtel to launch JV providing public utility


State-run telecommunications company PT Telekomunikasi Indonesia (Telkom) is planning a joint venture with Singapore Telecommunications Ltd. (Singtel) to work on information and technology (IT) applications for the city state's market. Indra Utoyo ...

Difference in 4G speeds not noticeable, says Singtel


SINGAPORE — Singtel, the biggest telco here, has given its take on data collected by the Infocomm Development Authority (IDA), which had found that their mobile connectivity and speed came in second behind those of rival M1 during a six-month study.

IDA warns Singtel over online smear campaign


THE Infocomm Development Authority (IDA) yesterday issued Singtel a "stern warning" over an online smear campaign against its competitors. In June last year, the telco encouraged bloggers - via social media agency Gushcloud - to badmouth StarHub and ...

Singtel to waive local mobile data charges on 1 May


Reuters - Singapore Telecommunications, premier opérateur télécoms d'Asie du Sud-Est par le chiffre d'affaires, va racheter Trustwave, une société de sécurité informatique basée aux Etats-Unis, pour 810 millions …more de dollars (748 millions d'euros ...

Singtel wins approval to leave ASX


The Singapore-based company behind telco Optus has received approval to remove itself from the Australian share market. Singtel had asked for its CHESS Depository Interests (CDI) to be removed from ASX trading, arguing investors preferred to hold ...

Singtel to delist from ASX


Optus parent Singtel has requested approval to delist from the Australian Stock Exchange over low trade volumes, the company said today. Singtel listed on the ASX in September 2001 as a result of its acquisition of Optus. It has a market cap of $67.1 ...

Trustwave's off to Singapore as Singtel slurps security company


Singapore's dominant telco and aspiring services player, Singtel, has acquired Trustwave for about US$810m. Trustwave offers managed security services and the SpiderLabs ethical hacking research outfit, plus a range of network, content and endpoint ...

Singtel Signs Deal to Acquire Trustwave for $810 Million


However, an increased amount of resources will become available, which should drive the improvement of services, products and customer support at an accelerated rate. “Joining Singtel will give us the ability to leverage its global presence and ...

SingTel to Pay $810 Million for Security Company Trustwave


Pedestrians walk past a Singapore Telecommunications Ltd. retail outlet in Singapore. SingTel is seeking new expansion as growth in its home market of Singapore slows and the company relies more on dividends from investments in emerging-market ...

Singtel acquires Trustwave in $810M security services deal


Headquartered in Chicago, U.S.A, Trustwave offers hosted services in threat, vulnerability, and compliance management, and has more than three million business subscribers. It has presence in 26 countries across North America, Europe, and the ...

Singtel and Gushcloud say sorry for negative marketing campaign


SINGAPORE - Singtel and social media marketing firm Gushcloud have apologised for a marketing campaign that ended up disparaging rival telcos M1 and StarHub. RELATED STORIES. Singtel and Gushcloud say sorry for negative marketing campaign.

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