Posted by ?????
I did not order, please cancel Shaun Fitzpatrick 87 Fatima dr somerset ma I guess one of my grandkids must had ordered it whithout my permission just discovered on my credit bill. Thank you I do not need it adapt please
NetFlix customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from NetFlix.
17
Apr
07
Apr
06
Apr
Posted by Maltaur
I feel im being cheated. I pay 45 a month for a service that used to be outstanding, but of late im dissappointed that DVD series in my saved queue that have been on the market for a long time are not bing released. ive been calling c/s and they cant give me any assurances as to if or when they will be released. I think its unfair, that i cant finish or continue the stories on ur site. Ive been asking for the last 3 seasons of Law and Order, the last season of falling skies, Major crimes, Chicago P.D. if u guys cant continue the service u once did, then i feel like i need to look elsewhere. All i wont is to be able to enjoy ur service as i once did. im on disability and dont leave the house much, ur dvd's and streaming r my only source of entertainment. Please help
03
Apr
Posted by Anonymous
I was watching a movie and I paused it to use the restroom when I came back it kept on saying "we are aware of this issue and we are working to resolve it. Please try again later. If the problem doesn't go away soon contact Netflix customer service." And I am contacting you so you can help me finish my movie
02
Apr
29
Mar
09
Mar
Posted by Karli
I don't pay you guys $8 fricken dollars a month to not be able to watch showed and movies. This "issue" tends to happen at least 4 times a week for me. Fix the problem or I will stop paying you guys for this service. Sad part is, can never get ahold of a representative to speak to about this issue.
07
Mar
Posted by Anonymous
Our Netflix service was unavailable for several days. After trying to solve the situation on my own, I called the Tech Support number and was connected with Justin who was extremely helpful and was able to help me reconnect to the Netflix channel. Unfortunately, we got disconnected on the telephone while he was helping me, but I was far enough into the procedure to finish the procedure and am happy to say that we are once again able to watch the wonderful movie and television selections that Netflix offers. Thank you to Justin.
04
Mar
29
Feb
29
Feb
Posted by Anonymous
Dear Mr. Hastings,
I love Netflix. My family and I watch Netflix all the time and we love it. However, I would like to say that when I go to watch a new season of my favorite T.V. shows it is not on Netflix so I have to wait for a few months for the new seasons to come on so I rarely use Netflix until the new seasons come on.
A solution to this problem is to add the episodes a few at a time so people will use Netflix because they will have a few episodes of their favorite T.V. shows and they will use your company's products and they will keep the contract they have with you and keep it payed.
When these shows come out people might not be able to watch or record these shows so they rely on Netflix to have the shows the want and then people find out that they new episodes are not going to be uploaded on Netflix until weeks to a few months after. Netflix is a good company and has 64,ooo,ooo subscribers and I know that you would not like to lose the people that use your website so I think that it would be a good idea to add a few shows of new seasons at a time so users will not stop using your program.
I hope you take this into consideration.
Sincerely,
Chaya Houghtaling
29
Feb
02
Feb
Posted by Anonymous
Please contact .I never asked for 2 screens and there are no children to be programming. I amolder ,do not type or see well.If you can correct this past error re 2 screens I would APPREACIATED it.
Perhaps you can do it in credit or a free month. Also the bank apparently had problems w their credit/debit cards. The last time this was a problem was the week of Christmas.
Thank you for your assistance
30
Jan
24
Jan
Posted by [email protected]
I have been charged for a separate acct. for Jritter and she never ever set this up. Never used Netflix under that acct. I talked to someone before today, I thought this was already taken care of . Is there any kind of reimbursement for this . I have had my acct. for years , and I always recommend Netflix to others .
17
Jan
14
Jan
Posted by [email protected]
I have cancelled my service because I have no service😖 I have paid for it but every time I tried to use it it did not work? We went online and apparently you are not comparable with our Samsung smart tv. So sorry for u
14
Jan
13
Jan
Posted by Anonymous
Have tried to find: Mamma Mia, Pirate Radio, The Producers, Hairspray, Pitch Perfect, Pitch Perfect 2, Not the Messiah, Annie in 'search'. Can only get 'related to' titles. Went to live chat and am told titles are not in your library??? If they aren't, why? If they are, how do I access them? Thanks for any direction you can give me.
04
Jan
19
Dec
17
Dec
Posted by Anonymous
Whilst moving addresses Optus have been unable to connect my Internet since 23rd October 2015. Due to problems with a line installation I will not have Internet until middle of January 2016. Can I please be reimbursed for the months that have not been used. You will be able to see this on your records. Funds have been taken out if my credit card account. If you could inform me if you are able to do so. Regards Jordan Akritidis
