QuickBooks customer service

Find contact information for QuickBooks customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest QuickBooks customer service news.

Customer Support

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  • Hours of Operation:
    • M-F 6am-6pm PST
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User Reviews

Posted by Totally Frustrated


Why is my life at the mercy of a limited English speaking call center in the Philippines? I have to spell and re-spell words and numbers again and again until they get it right. When they cannot answer they "transfer" you to another department which means they hang up. I have not been rude or impatient which will get me nowhere. All I am trying to do is legitimately transfer a license. The form you request to be completed does not transmit. I was asked to print it and email it. Receipt was acknowledged, but issue still has not been resolved. Have spent a week calling and have to start from scratch every time!
There is a severe lack of expertise and communication and something should be done about it.
Are the percentage of complaints too little to worry about?

Posted by asher


almost impossible to get any technical support over the phone (unless you pay of-course special fees)
the worst customer service I have ever encountered.
need advice for other software
Asher

Posted by judgejudyt


This is the worst company that I have ever had to deal with bar none. Intuit cares absolutely nothing about the customer.

Posted by Pezz


One of the worst companies...Period. Forget about ANY customer support. Forget about a company having any ethics.

While use of online access through intuit products was free, banks are required to pay a licensing fee to Intuit if they wish to allow their customers the ability to download financial data in the Quickbooks format.

In 2007, Intuit lobbied to make sure taxpayers cannot electronically file their tax returns directly to the IRS by negotiating a deal that has the IRS promising not to set up its own Web portal for e-filing.

In 2009, the Los Angeles Times reported that Intuit spent nearly $2 million in political contributions to eliminate free online state tax filing for low income residents in California.

Posted by BGPX


Horrible Customer support. It's hard to get help if you need it, and when you do they don't speak English. QB's online service is a complete waste of money for MAC users. Checks don't print correctly, and lots of connection issues. You need to install a different browser (Chrome) to operate with LESS problems, than Safari.

Customer Service Ratings

Based on 183 votes.

2.4

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QuickBooks customer service news

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FreshBooks Launches Journal Entries for QuickBooks Desktop to Deliver ...

The company's mantra is “execute extraordinary experiences everyday” and this is recognized by industry accolades including the gold 2013 Stevie Award for front line customer service, the 2013 IXDA Award for iPhone design and a Webby finalist for best ...


Swizznet Offers Remote Kiosk Access to QuickBooks

"This new, remote log-in feature is an example of our dedication to customer service," said Swizznet COO Kristin Callan in a statement Monday. "Users who are frequent travelers and those in distributed workstation offices asked for a quick way to ...

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