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Downloaded 10 and the next time turned on computer I was unable to log on computer and received error code. After 3 hour wait for callback finally spoke to "tech" and explained problem associated with 10 upgrade. Recvd trouble ticket nbr and of course was given a line that it was DELL'S computer problem and microsoft wouldn't assume responsibility for computer problems. Called back to Dell and will cost me to have this problem corrected. A word to the wise don't download 10'''...