Posted by Not Happy
I have a 2 year old Amana washer that needs a mother board replaced at a cost of 5 to 6 hundred dollars I have tried to reach out to Amana but so far no luck. Is this how you do business
Amana customer service
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- How to reach a live person:
- Press the "#" button repeatedly. Took me 7-8 times.
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User Reviews
14
Jul
21
Jun
Posted by Itsnowonder
Washer used 50-60 loads. Repairman says $700 to fix the control board. Appears these Amana appliances are expensive to purchase,but of poor quality. I called Amana many times and when I finally spoke to someone, she was very clear that Amana would NOT help me. "Customer Service Done Just Right." I DON'T THINK SO !!!!
19
Sep
20
Aug
Posted by Larry
I can never get anyone on the phone. I can never get anyone to respond to my left messages. If you are so anxious to help your customers it should be easier for us to talk to someone. I have a new washer and dryer and I need to talk to someone, a service man if necessary, to advise me whether my washing machine noises are normal. It seems to be making a lot of noise during the wash cycle.
28
Feb
Posted by Anonymous
I bought what was supposed to be a brand new washing machine and have had nothing but problems. It is under warranty being less than a year old and I am without the use of the machine for the same malfunction for the 2nd time in a month. It would have been nice to been completely overhauled the 1st time but now I was due to have it fixed tomorrow but the parts are not available until April after they were supposed to be in for a repair on March 1. I feel like I got defrauded with a refurbished machine and have had nothing but hassles getting the machine fixed even under the manufacturer's warranty.