Posted by Anonymous
Lyft sucks!!! Horrible experience ever. Drivers can't understand simple directions. Don't know how they're even still in business!! Call Uber or walk home, like I did!!!! ?
Lyft customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Lyft.
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Mar
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Jul
Posted by Julia
i set up a ride in Orlando area, intended back to Melbourne. this drive named David with plate number CFBL07,showed up and forced me to agree with paying cash.he was like accept it or get out! he said he was trying to avoid taxes!this kind of service is completely disgusting and unacceptable,i hope lyft jump on actions!
13
Aug
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Feb
Posted by Alexander
I was with a friend of mine going from San Jose CA to SF CA. Using Lyft driver name AMAN Noori. We start conversation Aman confessed that the night before he had picked up a yang girl who was intoxicated and he had stoped his car for few minutes and he had touched her everywhere. He said she was so drunk she did not know what was going on, I parked my car and reach back and rubbed her.... I asked Lyft cant tell that you are stoped at random location for few minutes? no they might thing I am stuck in traffic, I pick up lots of hot girls and some drunk I touch them anywhere I want and they dont know anything, they are Bs anyway I could not what I was hearing. I hope that Lyft looks at this guys background one more time. He made comments that was very disturbing. I do not have Lyft account it was my friends account that we were using. I asked my friend for The drivers information he could not only give me his name. Mohammad Noori but the driver said his name is Aman Noori.
04
Jan
01
Jan
Posted by Damarie Verges
I like the service..but I never received my discount for when I signed up.
Also can you please make a simpler app to where when you are requesting a Lyft for another person with different location than yours at the time.
I was having a hard time as I usually do..
Thank you
Happy New Year..
11
Dec
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Dec
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Dec
Posted by Lashanda
The number provided doesn't work my first time sighing up you guys took money from my card. And I didn't even take the ride, never requested for one now I'm not able to contact anyone. This is some really messed up stuff someone please give me a call. If not I am going to make a big deal out of this situation. Lashanda thanks
05
Dec
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Oct
Posted by Anonymous
an 82 year old customer called for Lyft who picked her up and drove her to the wrong location for Kaiser then got in a verbal argument with her accusing her of putting in the wrong address which she did not and then left her there. And charges her too.
Thank goodness She spoke with a women coming out of Kaiser who was kind enough to drive her to where she needed to go. This driver should be fired. Toyota Prius
01
Oct
Posted by Icerlyn stephenson
Hello my name is icerlyn I had caught a lyft friday night and his name is victor and I had told him the adress he put me out around the corner and he told me to get out and I had my son with me I need my money back because he didn't take me to my locattio please call me at thank you
08
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