Lyft customer service

Lyft is a ridesharing and transportation company based in San Francisco. Lyft is quickly disrupting the traditional taxi industry with its easy-to-use mobile app that connects drivers with people needing transportation. Lyft customer support is offered only via online form submission.

Customer Service

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User Reviews

Posted by Anonymous


Lyft sucks!!! Horrible experience ever. Drivers can't understand simple directions. Don't know how they're even still in business!! Call Uber or walk home, like I did!!!! ?

Posted by Anonymous


Lyft sucks!!! Horrible experience ever. Drivers can't understand simple directions. Don't know how they're even still in business!! Call Uber or walk home, like I did!!!! ?

Posted by Anonymous


My ride for 430-445 pm today, 4/29 has not shown up yet. Sent messages no answer. I'm very upset to say the least and hope he's ok

Posted by Julia


i set up a ride in Orlando area, intended back to Melbourne. this drive named David with plate number CFBL07,showed up and forced me to agree with paying cash.he was like accept it or get out! he said he was trying to avoid taxes!this kind of service is completely disgusting and unacceptable,i hope lyft jump on actions!

Posted by Anonymous


I'm partially blind that is why is use lift Every day just can't get any response from Lyft about discounts

Customer Service Ratings

Based on 39 votes.

1.9

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Corporate Office

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Customer Service Scoreboard

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Lyft customer service news

Lyft charges man $150 for vomit clean-up, his wife proves it's a fraud

Vomit fraud is when a Lyft or Uber driver fraudulently charges a passenger $100 or more to clean up puke (or other body fluids). Lyft and Uber have a low burden of proof a driver -- they only require a photo of the vomit, which is easily faked with ...


Uber and Lyft Drivers in Chicago Will Hold Rally to Protest Abuse and Low Wages

Uber and Lyft drivers in Chicago will rally at O'Hare airport Monday in protest of abuses they have faced from riders as well as the low wages they receive from their work, the Chicago Sun-Times reported. Organizers with the group Chicago Rideshare ...


Ride-Hailing Drivers Have Lost Half Their Income in the Last Five Years, Study Shows

Ride-hailing drivers are growing in numbers. But along the way, they're also hurting everyone's earning potential, according to a new study. Between 2013 and 2018, ride-hailing driver income has fallen from an average of $1,500 a month to $762 a month, ...

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