Lyft customer service news

Find the latest Lyft news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Chance the Rapper goes undercover as a Lyft driver for a good cause


If you recently ordered a Lyft in Chicago, there's a chance you had a very famous driver. Chance the Rapper became the latest celebrity to participate in “Undercover Lyft,” with the Grammy winner getting behind the wheel to promote the ride-hailing ...

Intolerable Gay Trump Voter Attacks Patient Lyft Driver with Racial Slurs and Threats: WATCH


The passenger, who was on the phone with Lyft Customer Service almost the entire length of the video, hurled racial slurs at Pepas and made offensive threats. Wrote Pepas on a GoFundMe page he created after Lyft suspended him pending investigation: ...

Lyft's New Diversity Report Shows a Surprising Source of Progress


That more than 7-percentage point discrepancy between technical and non-technical roles means that a chunk of black employees at Lyft are working throughout operations, with many likely in lower-paid customer support roles. Lyft recently recruited new ...

Lyft brings on Lisa Monaco as adviser for safety oversight


Why it matters: It's the first time AT&T has discontinued Customer Service over piracy allegations since having shaped its own piracy policies last year, which is significant given it just became one of America's major media companies. Show less. Go ...

Lyft Revenue Sees Big Lift In First Half Of 2018


Rideshare company Lyft's revenue more than doubled in the first half of the year to $909 million. In addition, the company's net loss increased at a slower rate than a year earlier, going up by 46 percent to $373 million. The company also lost 41 cents ...

Ride-Hailing Drivers Have Lost Half Their Income in the Last Five Years, Study Shows


Ride-hailing drivers are growing in numbers. But along the way, they're also hurting everyone's earning potential, according to a new study. Between 2013 and 2018, ride-hailing driver income has fallen from an average of $1,500 a month to $762 a month, ...

Uber and Lyft Drivers in Chicago Will Hold Rally to Protest Abuse and Low Wages


Uber and Lyft drivers in Chicago will rally at O'Hare airport Monday in protest of abuses they have faced from riders as well as the low wages they receive from their work, the Chicago Sun-Times reported. Organizers with the group Chicago Rideshare ...

Formativ Health Teams Up With Lyft For Patient Rides


The news comes a few months after Lyft expanded its partnerships with healthcare providers by teaming up with Allscripts to reach approximately seven million patients and help people who can't drive to their doctor's appointments, USA Today reported.

Lyft to Offer Free and Discounted Rides to Voters on Election Day


Popular ride-hailing service Lyft said this week that it would provide discounted and free rides during this year's U.S. midterm elections to encourage people to vote. Nonvoters are usually less affluent than voters, according to a study by Pew ...

Uber, Lyft, with permits, may operate at Honolulu airport permanently


Uber and Lyft will be able to operate at Daniel K. Inouye International Airport in Honolulu on a permanent basis after amended administration rules were approved today, state officials said. Since Dec. 1, Uber and Lyft, which the state Department of ...

Lyft charges man $150 for vomit clean-up, his wife proves it's a fraud


Vomit fraud is when a Lyft or Uber driver fraudulently charges a passenger $100 or more to clean up puke (or other body fluids). Lyft and Uber have a low burden of proof a driver -- they only require a photo of the vomit, which is easily faked with ...

New York City Votes to Cap the Number of Uber and Lyft Drivers


New York City will become the first major American city to reign in rapidly expanding ride-sharing services Uber and Lyft, as the city council voted to freeze new vehicle licenses on Wednesday. In a 36-9 vote, the New York City Council voted to impose ...

Lyft driver accused of stealing passenger's credit card, charging more than $1K


TALLAHASSEE, Fla. — A Lyft driver is being accused of stealing one of his passenger's credit cards and using it to make over $1,000 in purchases. Babar Ahmed, 21, faces charges of grand theft, fraudulent use of a credit card and personal ...

Lyft gains popularity with business travellers


Ride-sharing app Lyft gained 8 per cent more US market share over rival Uber between 2017 and 2018, according to a report on business travel ride hailing from the expense-management firm Certify. Lyft now accounts for 19 per cent of all rides hailed by ...

How to check for hidden cameras on Lyft or Uber


A disturbing story broke this week that had Uber and Lyft passengers second-guessing their use of the ride-sharing services. The St. Louis Post-Dispatch posted the news that a local Uber and Lyft driver had been live-streaming video of his customers ...

One Year In, Lyft Is Going Strong in Westchester


While app-based ride-sharing services like Uber and Lyft are plentiful in New York City, they were sorely missed here in Westchester until last June when the popular services debuted across the county. Uber gets most of the attention — both good and ...

Lyft, Arlington police unveil hot pink 'SoberRide' car to combat drunk driving


This weekend, residents in Northern Virginia may spot an unusual sight in the neighborhood: a hot pink police car. The vehicle sports a bright pink hood and roof that wraps down to a white body with the Arlington police department logo across the side ...

Now you'll be renting your Blue Bike from Lyft


Boston's public bike system is now run by a company you call for a car ride. The ride-hail firm Lyft announced a deal Monday to buy Motivate Co., the New York-based parent company that operates the Blue Bikes system in Boston, Brookline, Cambridge, and ...

Southwest Airlines offers mobile app enhancement for day-of-travel with Lyft


Southwest Airlines Co. is partnering with rideshare company Lyft, the fastest growing rideshare company in the U.S., to let Customers catch a Lyft on the way to the airport! The enhancement will offer Southwest Customers added convenience for ...

Lyft Buys the Largest US Bike-Sharing Company


Lyft just upped the transportation game in a move that has nothing to do with cars. The ride-hailing company has bought Motivate, the largest bike-rental operator in North America and the parent company of NYC's CitiBike and Chicago's Ford GoBike.

Lyft's valuation spikes to $15B, but trails Uber


Ride-sharing service Lyft on Wednesday said it has secured new funding that sets the company's valuation at $15.1 billion, or roughly one-quarter the value of its chief rival, Uber. Continue Reading Below. The San Francisco-based company said Fidelity ...

Ordering a Lyft or Uber? Price to increase in DC with tax hike to fund Metro


Sign her up for Girl Scouts in CanbyGirl Scouts of USA. Undo. Senior Discounts Club · Born Before 1969? Claim These 27 “Senior ... VA considers Customer Service 'prime directive,' pursues AI tools · NASA needs to focus, specialize to return to moon ...

Lyft Is Offering Free Rides to Cancer Patients in Major US Cities


Ride sharing giant Lyft is offering cancer patients free rides—or at least effectively free for riders—to and from their treatments in 10 major U.S. cities, including Los Angeles, Philadelphia, Houston, Miami, Las Vegas, Cincinnati, Denver, St. Louis ...

Honolulu mayor vetoes bill that caps Uber/Lyft surge pricing


Mayor Kirk Caldwell today vetoed a controversial bill that would make Honolulu the first city in the United States to cap how much Uber, Lyft and other ride-hailing drivers can charge during peak periods. Instead, he said at a press conference, he ...

Lyft now offering free rides to Cincinnati cancer patients


Every day, thousands of cancer patients need a ride to treatment, but some may not have a way to get there. Now, those fighting cancer in Cincinnati can get free rides to and from treatment courtesy of Lyft and the American Cancer Society. The ride ...

Lyft driver shot in head last year: 'I refuse to let this defeat me'


Antoine Roston, a Lyft driver shot in the head and face last October while working, has been undergoing intense therapy to get his life back. Roston is throwing a party to thank everyone who has supported him on his road to recovery. By ...

Startup launches insurance for Uber, Lyft passengers


By Sarah Skidmore Sell, The Associated Press. Worried about an accident when you ride with Uber or Lyft? Now you can get an insurance policy from your phone for the ride too. Startup Sure Inc. announced Thursday that it has partnered with underwriter ...

Uber's hell spyware created fake Lyft riders and accessed Lyft driver's personal information: Is Uber liable?


... monitored, and/or transmitted by Defendants Uber Technologies, Inc., Uber USA LLC, and Raiser-CA (together 'Uber')…Uber offers technology that competes with the Lyft App and operates in the same geographic regions as Lyft…Starting in 2014 or ...

Lyft offering discounted Bunbury rides


Ride-share service Lyft is offering discounts in partnership with Bunbury Music Festival, company officials said. Bunbury is taking over Cincinnati's riverfront this weekend with performances by the Chainsmokers, Young the Giant, Royal Blood and Fitz ...

Princeton University selects Lyft as official ride-share partner


Princeton University has selected Lyft as its official ride-share partner of Princeton athletics for the 2018-19 season. In an agreement with Princeton's media rights holder IMG College, the partnership aims to improve the fan experience by adding new ...

Report: Lyft to Buy Bike-Share Company for at Least $250 Million


Lyft, the ride-hailing app, has agreed to buy one of the biggest bike-share operators in the US, according to a report on Friday. Tech website The Information reports that Lyft will acquire Motivate, a New York-based company that oversees bike-share ...

Fullerton is creating safer stopping spots for Uber, Lyft riders in its popular downtown


Fullerton's downtown is a popular nightlife spot, and plenty of folks are getting there safely using ride-sharing apps such as Uber and Lyft. But they weren't always getting dropped off safely. Many drivers were stopping on Harbor Boulevard or ...

Lyft exploring electric scooter service in San Francisco: report


Ride-sharing company Lyft is reportedly mulling the possibility of launching a pay-per-use electric scooter service in San Francisco, where city officials are said to be finalizing regulations tied to the application process. Continue Reading Below. A ...

Lyft may be getting into the electric scooter game


Lyft seems to be eyeing a move into the electric scooter craze -- the company is considering applying for a permit to run a service in San Francisco, The Information reported, and it's in the early stages of working on prototypes. Some companies like ...

No car? No problem. Lyft offering drivers rental vehicles


by Nicole Zelniker, USA TODAY. As many Americans struggle with student debt, a growing number of college-bound teenagers have found a way to sidestep as much as $44,000 in tuition expense, on average — and the loans that often go along with it.

Lyft reportedly wants to launch electric scooter service


Because there aren't enough electric scooters on the roads, Lyft is looking into launching its own fleet of electric scooters in San Francisco, The Information reports. Lyft would join the likes of Spin, Bird and Lime — the three startups that ...

Lyft Is Eyeing Its Own Electric Scooter Service in San Francisco


Lyft appears to be joining the electric scooter craze, as the ride-hailing company seeks to compete against rivals moving beyond cars to other modes of shared transportation such as bikes and e-scooters. The ride-hailing company is looking into running ...

Camp Pendleton gets a Lyft


Photo By Cpl. Dylan Chagnon | This rideshare pilot is the first of its kind on a military base. With Base Mode,...... read more read more. Photo By Cpl. Dylan Chagnon | This rideshare pilot is the first of its kind on a military base. With Base Mode ...

Lyft Has 35 Percent Of US Rideshare Market


Lyft's internal market share numbers shows that it now has 35 percent of the national ridesharing market, up from 20 percent 18 months ago. The company also says its market share is over 40 percent in 16 U.S. markets and that it has a majority share in ...

Study Finds Uber's Growth Slows After Year of Scandal; Lyft Benefits


Uber Technologies' growth has slowed as a series of scandals has allowed the ride-hailing company's chief U.S. competitor, Lyft, to grab more market share, digital research firm eMarketer said in a report on Monday. The research firm has lowered its ...

Lyft's monthly subscription plan gets a waitlist


Lyft is moving ahead with tests of the All-Access plan, a monthly subscription service for rides through the Lyft platform. In the next couple of hours, a select group of riders will see an option to sign up for a waitlist to be part of Lyft's next ...

Walmart's Grocery Delivery Partnerships With Uber, Lyft Falter


Walmart's online grocery delivery partnerships with ride-hailing services Uber and Lyft have ended, according to two sources, a potential setback for the retailer's ambitions to challenge Amazon.com head-on with speedy delivery of groceries to people's ...

Lyft, Aptiv to launch self-driving car program in Las Vegas


Ride-hailing service Lyft is partnering with an automotive technology company to deploy a fleet of 30 self-driving cars to the streets of Las Vegas this summer. Lyft and Aptiv will run the self-driving BMWs between the same predetermined sites that the ...

Man charged with sexual imposition after police said he touched Tristate-area Lyft driver


A Kentucky man has been charged after police said he touched his female Lyft driver. Scott Starkey, 48, of Bardstown, was charged with gross sexual imposition, theft, disorderly conduct while intoxicated after a Lyft ride, police said. On April 26 ...

Aptiv launches fleet of autonomous vehicles on the Lyft Network


Headquartered in Dublin, Aptiv has 147,000 employees and operates 14 technical centers, as well as manufacturing sites and customer support centers in 45 countries. Visit aptiv.com. About Lyft. Lyft was founded in June 2012 by Logan Green and John ...

Lyft Joins The World Of Fleet With LeasePlan Collab


“Our fleet clients are looking for ways to better control each aspect of their budgets, including ride hailing,” said LeasePlan USA President and CEO Jeff Schlesinger in a statement. “Many are also incorporating policies to address the ever-changing ...

Lyft: Here's How Much Our Drivers Make


Ever wonder how much you could make as a Lyft driver? Continue Reading Below. In a blog post Opens a New Window. today, Lyft said that as of last month, its drivers were making $18.83 an hour, on average, while working, including idle time they spent ...

Lyft Has Some Eccentric Ways of Honoring Equal Pay Day


You may notice something different about the cars whizzing by in your Lyft app today. The ride-sharing replaced its car icons with symbols representing the gender wage gap — an unequal sign, to be exact — in honor of Equal Pay Day Tuesday, aiming to ...

Lyft's Subscription Program Now Available In 30 Markets


Lyft is testing a new subscription service in 30 markets that will lock in customers and allow the ridesharing company to better compete with Uber. “Eventually, the majority of miles traveled in the United States will be on a network like Lyft,” Lyft ...

Seattle may set minimum base fare for ride-shares Uber, Lyft


SEATTLE – Seattle may require a minimum base fare that would make ride-sharing services like Uber and Lyft cost more. Doing so would make Seattle the first place to require a base fare for rides, which supporters say will help drivers make a better ...

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