Posted by Unhappy
Warning when you attempt to apply for LYFT as driver and need to rent a car. It was necessary to rent I car because I own a 2-door convertible. On 5/27/17, I applied and passed the DMV and background check. As of 7/12/17, I still wasn't approved. Numerous times, I received text message asking me to upload the same information, i.e. Driver's Licenses and Car Insurance. Every time, I followed-up with Customer Service and was told to be patient because it is manual process. In the day of technology, it does not take over 6 weeks. Frustrated, I WITHDREW my application. In less than 3-hours, I received an email from Customer Service that I was rejected (without a reason) with the 3rd sentence stating "If you want to move foward to please let them know." This confusion and unprofessional is the reason I WITHDREW my application. It makes absolutely no logical sense. I sent another email requesting for my interaction to be recorded as WITHDREW and not REJECTED because it is misleading. Of course, I haven't received a response. It's my opinion that Lyft really doesn't want persons to rent a vehicle thru them and take advantage of their program to lower the weekly rental cost by the amount of trips you make. If you drive 75 trips per week the rental cost is $0 versus $200. I recently left Corporate America to launch an online business, and wanted to use the flexibility of driving for Lyft to supplement my income; therefore, making 75 trip in a metropolitan area was highly feasible. For a 25-years, I've worked in Management for 3 of the top 30 Fortune 500 Companies but the unprofessionalism and unorganization is the worst I have ever experienced. This is my 1st and hopefully last low-ranking review I will make on business. I have always been a Lyft rider but I will change and refer others to Uber, even in the midst of their current turmoil.
