Find the latest Lufthansa news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
The LG Electronics USA Business Solutions division serves commercial display customers in the U.S. lodging and hospitality, digital signage, systems integration, healthcare, education, government and industrial markets. Based in Lincolnshire, Ill ...
Schwabe adds that while the focus is on Hamburg, LEAP customer support will also be an integral part of Lufthansa Technik's Mobile Engine Services portfolio. Initially, he says, the company has invested in excess of 10-million Euros in its LEAP support ...
Two major Asian airlines have entrusted Lufthansa Technik with the technical support for the HGT1700 auxiliary power units (APU) on their A350-900 fleets. Vietnam Airlines A350-900. Click to enlarge. South Korean carrier Asiana Airlines signed a ten ...
Zudem bekamen die Flugpläne mehr Puffer, auch das Personal an den Stationen und im call center wurde aufgestockt. „All diese Maßnahmen haben unseren Flugbetrieb bereits spürbar verbessert, nachdem wir einen schwierigen Start in den Sommer mit ...
Lufthansa Technik has been selected by two major Asian airlines for technical support of auxiliary power units (APU) on their A350-900 fleets. Both Vietnam Airlines and South Korean carrier Asiana Airlines have signed contracts with the MRO provider ...
Aug 07, 2018: In a latest move to continue its expansion across Europe, Oman Air has extended its codeshare agreement with Lufthansa. As part of the expanded code share agreement, passengers can now travel on Oman Air flights from Muscat ...
“The agreement is the latest step in developing closer links between Oman Air and Lufthansa, both of which share a commitment to deliver excellence in Customer Service.” “Strategic codeshares are a crucial way for us to broaden customer choice,” said Engr.
This winter, diehard Lufthansa clients can avail themselves of extensions to Eilat, the resort on the Red Sea in Israel and Agadir in Morocco as well as new flights to Trieste, capital of the Friuli Venezia region of Italy and Thessaloniki, Greece ...
Tel Aviv (TNS) - The supply of direct flights from Europe to Eilat received a boost with the announcement by Lufthansa of two lines from Germany: one from Frankfurt and one from Munich. Each route will have two weekly flights starting in October. The ...
Tamur Goudarzi-Pour, Lufthansa Group's vice-president for the Americas, said the company is “catching up fast” to provide state-of-the-art technology for passengers, but none of the enhancements are at the expense of Customer Service. “Technology is ...
As of summer 2018, Lufthansa Group passengers will be able to book a so-called Economy “Light” fare on routes to North America served by Lufthansa, SWISS, Brussels Airlines and Austrian Airlines. As the basic rate, the new fare is the least expensive ...
May 24, 2018: South African airline Comair Limited and Lufthansa Technik have inked a comprehensive long-term Total technical support (TTS) contract. As per the agreement, Lufthansa Technik will provide engineering, planning, line maintenance and ...
CGI and Lufthansa Group, Germany's largest airlines, have entered into a five-year strategic partnership for the delivery of infrastructure and digitalization services. As part of Lufthansa's multi-provider strategy, CGI will manage the company's ...
Lufthansa has unveiled new premium economy, business and first class amenity kits which are scheduled to launch on board in the next few months. The new premium economy “Around the World” kits feature five different motifs – the Eiffel Tower, ...
Lufthansa, and other Lufthansa Group airlines including Swiss, Austrian, and Brussels, will begin offering basic fares on its transatlantic flights starting this summer. All of the lines will offer “Economy Light”—its name for its bare-bones fare ...
German airline group Lufthansa is touting a new partnership with Travix to showcase its distribution strategy within the wider framework of what NDC can achieve. The online travel agency group is the first third party seller of air tickets to sign up ...
German carrier Lufthansa is offering Business Class passengers on select long-haul flights lasting 10 and a half or more hours, an even more relaxed night's sleep with its new “Dream Collection” of linen and mattresses. The new product is offered to ...
Heike Birlenbach will take part in Keynote: Lufthansa ... Panel: Airline Distribution at the Tipping Point at Phocuswright Europe. Ahead of the event, she discusses new technologies, ancillary sales and more. What topic should we be discussing right ...
“Because of our international partners,” responds Gérald Hotte, Customer Service director at Avianor, when asked why his MRO has the confidence in the aftermarket to expand facilities and grow its staff. “We are getting an increasing amount of work ...
This is a tribute to the excellent Customer Service received by the dedicated 1K team at United Airlines. Surprisingly Skytrax in 2013 thought the staff service at the New Spirit of Africa, Ethiopian Airlines is great. I respectfully and strongly ...
Another day, another pet travel quandary. The latest incident involves the MacEnulty family, originally from St. Louis, who were moving back to the United States after a year spent living in Germany. According to NBC 5 News Chicago, the move was ...
“Our experience in component support and also our long-lasting activities in the Indian market will help us to further improve the best possible technical support for their fleet,” said Gerald. Steinhoff, vice president corporate sales Asia Pacific at ...
Lufthansa is pushing ahead with plans to install biometric boarding gates at U.S. airports it serves, following a successful trial of the new technology last year at Los Angeles International Airport. According to the German flag carrier, a test run at ...
Among European carriers, the Lufthansa Group now has more seats flying between the Bay Area and Europe than any other carrier. Those flights include widebodies flying to Frankfurt, Munich and Zurich. TravelSkills recently caught up with Lufthansa Group ...
“Say yes to the world,” discover it and explore it together with an open mind: this is the heart of Lufthansa's new global advertising campaign, which has gone live in many international markets across various communication channels. The campaign is ...
When it comes to dining at 36,000 feet, the choice of food is often limited. But airline Lufthansa is launching a la carte dining - and its not just for first class passengers. From summer 2018, those travelling in economy on the German carrier will be ...
At first glance, Lufthansa's rebrand is a subtle one. The specific hue of blue it's used since the '60s is a shade or two darker, and the yellow is replaced by white. It's not an earth-shattering change by any stretch, but the German company's ...
In route news, Alaska Airlines drops some San Francisco routes; United reveals plans for deployment of its first new 737 MAX 9s; Air India will add flights to San Francisco; Finnair extends its SFO and Chicago schedules; Emirates puts its largest plane ...
Lufthansa will swap out the A340 serving the busy San Francisco-Munich run for a bigger Airbus A380 double decker starting on October 27, 2018. At the same time, it will switch its SFO-Frankfurt nonstop from the current A380 to the smaller A340.
“Our airline takes pride in our Customer Service, so reports of this nature are very disappointing. However, it is our aim to constantly ensure that incidents of this nature are never repeated.” More about: | Lufthansa | Munich Airport | passengers ...
In an effort to modernize its aircraft appearance, Lufthansa recently updated its branding. This update is the first to the logo that has been on the fleet of 330 jets since 1989. The objective in refreshing its image after thirty years was to embody ...
She is 4ft (120cm) tall, with sparkling round eyes and a pleasant voice: Starting from February 15, “Josie Pepper” the robot will be answering questions for passengers in Munich Airport's Terminal 2. Whether they need directions to their gate or want ...
With so many stories in the news these days about the lack of Customer Service for airline passengers, specifically from flight attendants, I wondered. ... Copyright eTN Corporation P.O.Box 208 Haleiwa, HI 96712-0208 USA. Follow on Feedly.
Millions of items like uniforms, tableware, amenity kits, blankets and pillowcases will be updated with the new look over the next two years. The airline said it will also invest in more fuel-efficient aircraft and improve Customer Service. The new ...
Lufthansa will reveal its new, modernized brand image to customers and employees at two major events at the Frankfurt and Munich hubs on Wednesday, the 7th of February. The most visible change is the new aircraft livery. In front of more than 3,000 ...
Christina Foerster is benoemd als Chief Executive Officer (CEO) van Brussels Airlines met ingang vanaf 1 april. Daarmee is zij de eerste vrouw ooit aan het hoofd van een Lufthansa Group luchtvaartmaatschappij. Met het vernieuwde management team zullen ...
Ein erster Test startete im Herbst, ab dem Sommer soll Brussels USA-Ziele für die Lufthansa-Billigplattform bedienen. Auch werden die Passagierzahlen von Brussels nur noch zusammen mit Eurowings in einer Sparte ausgewiesen. Intern werden auch die fast ...
TOUJOURS en retard au décollage, des guichets automatiques où on doit tout faire soi-même et surtout un service client de MERDE , juste un call center qui répond à vos réclamations plusieurs mois après et toujours de manière négative. Un service de ...
Największy europejski przewoźnik lotniczy Grupa Lufthansa poinformowała, że uruchomi cztery dodatkowe, wieczorne rejsy w tygodniu na trasie Rzeszów-Monachium. Zmiany mają wejść w życie w letnim rozkładzie połączeń. Plany Lufthansy to zła informacja dla ...
MILANO (MF-DJ)--Lufthansa InTouch, societa' responsabile del Customer Service per Lufthansa Group, ha scelto Sita per la gestione del network di comunicazione e dell'infrastruttura fra i propri centri di assistenza. Sita, informa una nota, e' un ...
La compagnia tedesca, recuperato il primato, ora è sotto assedio: Ryanair e easyJet sono pronti a insidiare quote di mercato domestico. Il dossier tricolore è sul tavolo, ma Colonia ha davanti un orizzonte impegnativo. Dove non mancano i fattori ...
Lufthansa InTouch, responsible for managing Customer Service across the Lufthansa Group (lufthansa.com), has again selected SITA to manage its service center communication network and key infrastructure elements, ensuring that more than 11-million ...
Europe · USA & Canada · Central & South America · Asia-Pacific · Australia & N.Zealand · Middle East · Africa · Columns ... Discounting is for Dummies – Part Two; Discounting is for Dummies – Part One; Does your Customer Service pass or fail? How the ...
An airport spokeswoman in southern Poland says a Lufthansa jet carrying over 40 people made a safe emergency landing shortly after takeoff when the pilots decided to turn back. No one was hurt. John Paul II Krakow-Balice International Airport ...
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Czołowy europejski przewoźnik lotniczy zatrudni w tym roku 8 tys. osób. Choć nabór jest globalny, to jednak w naszym kraju nowych etatów nie przybędzie. Największy przyrost pracowników firma przewiduje wśród personelu pokładowego. Łącznie zatrudnienie ...
LA TESTIMONIANZA. Al lavoro in un call center per 33 centesimi l'ora (a Taranto). di Laura Bonani. I racconti di alcune centraliniste: a fine mese si sono trovate in busta paga 92 euro. SEGUI CORRIERE SU FACEBOOK. ALTRE NOTIZIE SU CORRIERE.IT. I più ...
A Lufthansa flight from Tel Aviv to Munich made an emergency landing in Sofia, Bulgaria early Wednesday morning. Pilots made the unplanned landing due to an "uncharacteristic smell." Passengers are expected to continue on their journey to the German ...
Lufthansa Group Airlines have extended direct connect with TPConnects, the first International Air Transport Association (IATA) New Distribution Capability (NDC 17.2) Certified Travel Aggregator and Internet Booking Engine. NDC is a travel ...
Der Countdown für die insolvente Airline Niki ist endgültig angezählt. Neben dem einstigen Gründer Niki Lauda sollen noch drei weitere Interessenten angeblich die Pleite-Airline übernehmen. Lauda attackiert die Lufthansa. Bis Donnerstag können noch ...
