Find the latest Koodo news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
If you don't need a lot of data every month on Koodo Mobile, you may want to call in and ask about an offer Customer Service reps are making available to some customers in Quebec. According to a forum user on RFD, a 2GB data promo for 24 months offer ...
I spent over 5 hours on hold yesterday, (the system hangs up on you after 2 hours and change) before getting through to Customer Service only to be told that the deal is only for new customers. "Like hell I said, cancel my service." Response was "well ...
The Customer Service is okay, I've had some problems with my phone and got it sorted out with tech support over twitter. Calls sometimes take up to 15 seconds before it starts ringing, and some days incoming calls don't come through at all, I get ...
LG's newest flagship device G6 and its X power2 mid-ranger are now available from Canadian mobile network operator Koodo Mobile, a subsidiary of Telus. The LG G6 can be had for $200 CAD under the Tab Large plan, which sets you back $21 per month ...
Koodo is a subsidiary of Telus, and has the honour of providing cell phone service to the happiest customers. The company received top Customer Service ratings in a recent survey done by J.D Power and Associates, and so they really do have some ...
The carriers in the US and Canada are throwing incentives at us right and left – all vying for our business. Telus' sub-brand, Koodo, has just doubled their incentive to refer a friend from $25 to $50. Between now and May 31, if you bring a friend to ...
LG is getting a lot of airtime lately with new devices and new directions. Their latest entry, the flagship LG G5, is looking to take on the Samsung Galaxy S7 series with its all-metal body and modular design. Shortly before that, they introduced the ...
That did not take long – all of the Big Three in Canada have raised their prices at least by $5 per month across the board for Share Plans. We already read about Rogers and Bell the other day and now Mobile Syrup has obtained an internal document from ...
Telus has followed its Big Three counterparts, Rogers and Bell, in implementing price increases across its entire plan lineup. According to internal documents obtained by MobileSyrup, Telus cites “economic and market conditions” for raising the price ...
It was back on April 17 that we first announced that the new HTC One M9 was now available to purchase in Canada…and Koodo, under the TELUS 'umbrella,' was one of those carriers. Now it seems that the HTC One M9 has mysteriously disappeared from Koodo ...
Nathan Roth of Koodo Mobile says, “The Mobile Mobile Charging Station is a simple, fresh, and irreverent approach to Customer Service. Here at Koodo, we pride ourselves on having our customers' backs. We're constantly thinking outside of the box to ...
The Nexus 5 was released last November and was immediately available via Google Play for $350, after which a number of Canadian carriers quickly hopped on board to offer this device. Most carriers sell the Nexus 5 for a no-term price around $500, but ...
Since 99.9 per cent of customers find answers by searching in the Community, these masters shoulder the bulk of Koodo's Customer Service. Koodo has begun honouring these support evangelists with a trip to the Toronto head office where Masters meet ...
For almost four years, Canadians have been exposed to mobile telecom brand Koodo's loudmouthed cartoon wrestler El Tabador mostly in 30-second instalments. But will viewers tolerate him for nearly 30 minutes? A new project is banking on it.
Not to mention that Bell(virgin) has the worst Customer Service of all of the providers. Fido is also a good deal, $59 for 2GB – $10/GB of overage and includes international text and picture msging, caller ID and voicemail with unlimited calling. So ...
The HTC Desire, not the one from a couple years ago, but the Desire '601' is now available at Koodo Mobile. This entry-level Android also launched at several other Canadian carriers, namely Rogers, Fido, Bell and will soon be available at SaskTel.
In a country where griping about high prices and lousy wireless Customer Service is a national pastime, a study released this week by J.D. Powers and Associates suggests wireless customers are more satisfied with their service this year than last even ...
This ranks our Canadian carriers on Customer Service, retail experience and what smartphones are being used. Based on feedback from 13,300 Canadians, between September 2012 and March 2013, J.D. Power states that Koodo Mobile takes top spot ...
... eight times a day. Sent and received 15 texts a day on average, up from 13 in 2012. The study also found that cellphone users who accessed Customer Service via the internet were more satisfied than those who called their wireless carrier or visited ...
