FireFox customer service

Please find FireFox customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the FireFox listing at any time if you have new information.

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Customer Service

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NONE

  • How to reach a live person:
    • Mozilla does not currently offer phone support. Their "Customer Service Link" listed below if the only option for company support.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • FireFox support can be found here
      Thunderbird support can be found here

User Reviews

30
Nov

Posted by Anonymous


on 11/30/16 at 9:00PM

Have not been able to get any emails to my "inbox" for 3 days. I get prompts for incoming mail but nothing ever shows up in the "inbox". I'm sure It is my fault but I can't get it to work. I know I've done something. Please help put it back together.



Thornton

20
Nov

Posted by Anonymous


on 11/20/16 at 5:04PM

if I had a phone number i would support you with a donation

21
Sep

Posted by Anonymous


on 9/21/16 at 7:04AM

What was the reason for the waste of time with that stupid survey. If a company puts out a survey it is suppose to be about the company and the opinions of the customers about the service or product. Firefox is awful and this survey proves it.

28
Aug

Posted by Anonymous


on 8/28/16 at 12:51PM

less than helpful.. I was treated rudely to the point of tears. I could not understand him very well. I requested to speak with another agent and he refused. I asked several more times and eventually he hung up on me. I called back and reached him again. At this point I was so frustrated with him interrupting me and over talking me . I asked him several times for another phone number where a superior could be reached, once again his answer was no. John told me he was the only one who could help me. My husband asked him why we couldn't speak to his supervisor and he told us there was not one. Eventually after much arguing over him refusing to let me speak to anyone I finally did speak to another person., not sure if they were a supervisor or not. This 2 hour ordeal left me totally frustrated . Worst customer service ever.

20
Feb

Posted by Anonymous


on 2/20/16 at 11:04AM

Does anyone know if a person can recover Thunderbird and address book lost when computer crashed.I thought i had saved everything correctly on a separate hard drive. NOT!!

View all 207 FireFox customer service reviews »
Customer Service Ratings

Based on 80 votes.

3.1

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Corporate Office

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