Windows Live customer service

Please find Windows Live customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Windows Live listing at any time if you have new information.


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  • How to reach a live person:
    • Keep pressing 0 when recording begins. Took me 2 times and I was transferred to an operator.
  • Hours of Operation:
    • Mon-Fri: 5am-9pm PT
      Sat-Sun: 6am-3pm PT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This is the main number for Microsoft and can be used to get transferred to someone that can help direct you to customer support for Windows Live.

User Reviews

Posted by Anonymous

I want to accerss my hotmail account. It keeps asking me for a security code that I am not aware of and if exists is probably in my account. It keeps offering alernative means of verifying but goes round in circles. How did you manage to amke something so good and simple so complex and

Posted by Anonymous

I am not able to create a window live account on my HTC window phone pls helpuncle

Posted by HPSHI

TOTALLY AGREED!!! This Company SUCKS in terms of customer service. No one knows what the heck is going on! Very frustrating! I keep getting transferred from one person to the next. UGH!!!


This web page lists a phone number. But it's useless, because even though one can reach a real human being there, all the person tells one to do is to go to There is nothing in the way of an actual e-mail address to which one can send a message from one's Hotmail account. I want to kill freaking Microsoft. The company is a monopoly, "too big to fail", so they think of customers as expendable. Being knowledgeable doesn't even apply, if one can't get one's question or criticism to a real human being.

Posted by Anonymous

This is the most dysfunctional company I have ever had contact with. On to Apple!!!

Customer Service Ratings

Based on 143 votes.


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Windows Live customer service news

Microsoft confirms Windows Live Messenger service retirement on March 15th

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Report: Microsoft to shut down Gam...

However, the service suffered from bugs and poor technical support, along with a misguided attempt to charge for access to multiplayer features that was later changed to allow for free access. Despite efforts by Microsoft to improve the service over ...

Windows Live Messenger for Apple iPhone

Back in December 2009, rumours were going around about a Windows Live Messenger application for the Apple iPhone. It seems that it is true and here are some ...

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