Windows Live customer service

Please find Windows Live customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Windows Live listing at any time if you have new information.


Update this Department Add a Comment
  • How to reach a live person:
    • Keep pressing 0 when recording begins. Took me 2 times and I was transferred to an operator.
  • Hours of Operation:
    • Mon-Fri: 5am-9pm PT
      Sat-Sun: 6am-3pm PT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This is the main number for Microsoft and can be used to get transferred to someone that can help direct you to customer support for Windows Live.

User Reviews

Posted by HPSHI

TOTALLY AGREED!!! This Company SUCKS in terms of customer service. No one knows what the heck is going on! Very frustrating! I keep getting transferred from one person to the next. UGH!!!


This web page lists a phone number. But it's useless, because even though one can reach a real human being there, all the person tells one to do is to go to There is nothing in the way of an actual e-mail address to which one can send a message from one's Hotmail account. I want to kill freaking Microsoft. The company is a monopoly, "too big to fail", so they think of customers as expendable. Being knowledgeable doesn't even apply, if one can't get one's question or criticism to a real human being.

Posted by Anonymous

This is the most dysfunctional company I have ever had contact with. On to Apple!!!

Posted by

Microsoft sucks. I try to access my hotmail acct and it says it doesn't exist. I open a new acct and it says that acct already exists (my hotmail acct). And after 5 phone calls to microsoft they tell me there is only 1 site for help, which is no help. What a crappy company. How is it still in business.? Below on this site it asks me to type some strange shapes showing. Are they crazy, there are no such shapes on a keyboard!

Posted by Big Sexy

I got a Acer computer for xmas I did everything it asked of me I created an account but every time they ask for my account id and password it says its incorrec

Customer Service Ratings

Based on 143 votes.


Get Immediate Help

Have a Windows Live question? Get immediate Windows Live support from

Customer Service Scoreboard

See detailed Windows Live customer service rankings, employee comments and much more from our sister site.

Windows Live customer service news

Report: Microsoft to shut down Gam...

However, the service suffered from bugs and poor technical support, along with a misguided attempt to charge for access to multiplayer features that was later changed to allow for free access. Despite efforts by Microsoft to improve the service over ...

Windows Live Messenger for Apple iPhone

Back in December 2009, rumours were going around about a Windows Live Messenger application for the Apple iPhone. It seems that it is true and here are some ...

Microsoft confirms Windows Live Messenger service retirement on March 15th

Great design, quality, customer service, classy. Yeah, it's not... Surface RT and Surface Windows 8 Pro, quality products at the wrong price? (opinion) · 3 hours ago Gihad. Apple has not had a problem with having the same UI across several devices.

Related Companies

Listings for companies similar to Windows Live: