Wix customer service

Please find Wix customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Wix listing at any time if you have new information.

Customer Support

Update this Department Add a Comment

  • How to reach a live person:
    • Press 1 when recording begins
  • Hours of Operation:
    • Mon-Fri: 6am-5pm PST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • You can call 1-415-639-9034 from outside the United States

User Reviews

Posted by sharonnorman.co,


I cannot take off "describe your image " on two of my photos on "The Light . They are # 5 and 6. I have tried everything and nothing works.

Posted by Ellen


Building a site is not user friendly and the support is unclear. Customers are unable to speak to a support person on the phone.

Posted by BushDr.org


Why is it so difficult to talk to a live person. I wanted a subscription but in light of the poor customer service I have second thoughts

Posted by Anonymous


Customer service is unhelpful, unknowledgeable, and too, too hard to try to talk to some who knows anything. Can't seem to reach those, or maybe everyone is clueless

Posted by Lisa Jefferson


You took $155 dollars out of my account fraudulently twice, this year and last year. We cancelled the website in 2017. Called multiple times. You fraudulently stole my card number and my bank is reporting you to the merchant bank for any charges incurred, I already changed my card twice because you did not cancel the account as requested over two years ago. I'm contacting my attorney and we are going to sue your company for accessing my account information. Suntrust is aware that this an Internal fraud issue. Your disgusting robbing customers of their money when accounts are cancelled.

Someone needs to call me now.
Lisa Jefferson
496-409-6311

Customer Service Ratings

Based on 79 votes.

2.7

Get Immediate Help

Have a Wix question? Get immediate Wix support from HelpOwl.com.

Got an Idea?

Have an idea for Wix? Submit, rate and comment on Wix ideas by visiting IdeaIncite.com.

Customer Service Scoreboard

See detailed Wix customer service rankings, employee comments and much more from our sister site.

Wix customer service news

Wix Swaps Super Bowl for College Football With Will Ferrell

The strategy shift reflects its identity as an online website builder for others, one that woos businesses and individuals, from amateurs to (increasingly) professionals to use its tools while expanding customer support and services to keep its ...


Wix Acquires DeviantArt Revealing New Stock Photo Niche

Israel-based Wix.com (NASDAQ:WIX) recently acquired DeviantArt, an online community for artists, art enthusiasts and designers, for $36 million. Wix, which helps small business to build and operate websites, will have access to DeviantArt's over 325 ...


Still without an annual profit, Wix worth $4.5b

... ADI, a product that combines website design with artificial intelligence, allowing websites to be built fast and automatically; Wix Answers, a solution for managing online customer support; and products aimed at specific sectors, such as a special ...

Related Companies

Listings for companies similar to Wix: