Posted by Anonymous
I can only find a confirmation on one set of tickets I purchased. I can not find the other tickets on my email. They were both purchased at the same time. What do I do now?
Fandango customer service
Please find Fandango customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Fandango listing at any time if you have new information.
- How to reach a live person:
- Just press # when recording begins
- Hours of Operation:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- This information has not been added.
Click here to update this department.
- This information has not been added.
User Reviews
21
Dec
30
Sep
03
Jan
Posted by Christina
I contacted Fandango customer service line on Dec 10th concerning a refund since the theater in Newport Ohio had projector issues and the movie did not show. The theater employee advised we could go to a different movie or request a refund. Since we were traveling, we chose to request a refund. After almost 45 minutes in the call que, I finally got a Fandango representative and went thru the scenario. I received a confirming email of my refund request on Dec 10. 2017 and a promise of a update email in 3-5 days. Today is Jan 3, 2018 and no update. I have sent emails requesting a update resolution. But no reply there either. Worst customer service ever.
23
Dec
Posted by Anonymous
Worst Customer Service Ever. Waited 55 Minutes On Hold For Refund Until Answered. Then They Would Not Refund The Service Fee. There Was No Service! They Want To Wear Callers Down So They Just Give Up On Trying For A Refund. The Self Service Site Is A Joke. Can't Change Password Or User Name Because Robot Keeps Saying My Valid Email Address Is Invalid. Go Elsewhere!