Posted by RANDY
I Just Spoke With Adam Friend , Sales Manager @ Hartley's Chrysler/jeep In Newport Maine. I Have Been A Salesman With Chrysler Corp As Well As With Ford Motor Previously So I Know How Customers Are To Be Treated. I Have Never Been Treated Or Swore At Before But Adam Just Did So On The Phone With Me . I Called The Dealership Back After Adam Called Me A Cheap F--- And Hung Up , And Asked To To Talk With Steve Hartley , The Owner,specificly And Adam Somehow Intercepted The Call , Told Me I Was Barking Up The Wrong Tree And Hung Up Again! This Piece Of Garbage Is A Poor Excuse For A Salesman To Say Nothing About A Sales Manager! I Intend To Notify The Attorney General About The Situation For My Call In The First Place. I Know That If Ford Motor Ever Got A Complaint Such As This That Sales Manager Would Be Called On The Carpet And Probably Dismissed. The Piece Of Garbage Sold My 85 Year Old Mother Who Is Suffering From Dementia A 2013 Chrysler 300 Rear Wheel Drive Car With 20" Tires Which Are Almost Impossible To Find Snow Tires For And We Live In Maine. My Mother Didn't Even Know It Was Rear Wheel Drive But Mr "friend" Claims He Told Them It Was After He Had Already Told Me That He Didn't Even Talk With Her But An Imported Salesman Did . I Expect Answer To My Complaint Asap And I Want Adam Friend At Least Reprimanded And I Expect An Immediate Apology!!