RCA customer service

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Customer Service

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  • How to reach a live person:
    • Press 1 for English Enter TV model number
  • Hours of Operation:
    • Mon-Fri: 8am-8pm EST
      Sat-Sun: 10am-7pm EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • For Digital Voice Recorders, you must dial: 800-894-0956 (AudioVox/RCA) I had to go through a couple of telephone numbers just to get that number. Still press "2" for DVR, though.

Products for Business

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  • Email:
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  • Customer service link:
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User Reviews

Posted by Anonymous


My son got a tablet a few months ago and it is already not working.it won't charge and I've tried replacing the charger. It's the tablet and I'm highly disappointed.

Posted by Anonymous


I have tried to get help on a portable CD player and I could not find a phone number for some help; What is wrong with RCA?

Posted by Anonymous


We purchased a RCA RS2768I from Sonic Electronix thru Amazon. We received the unit on 4/2/14. Initially it worked fine, but now we do not have any sound. We followed the troubleshooting directions and still no sound. We contacted Sonic, but they indicated they are unable to help. We would appreciate exchanging this unit for one that will work. Please advise how we should proceed.

Karen and Larry O'Leske

Posted by Sharyn


I have waited on the phone for 35 minutes and every 20 seconds I heard a recording saying I'm sorry but I afraid all the operators are busy but please hold and someone will be with you shortly. Are you serious it's enough to drive you crazy!

Posted by joyce


My television has a pink background with lines and is turning itself off..Is there something that I need to do fix this problem or has the television gone bad

Customer Service Ratings

Based on 309 votes.

2.5

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RCA Manuals

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RCA customer service news

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The move is aimed at improving the execution of transactions, facilitating procedures and developing customer service through making use of the data and information provided by Eida for identifying and verifying personal identity. Discussions focused ...

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