RCA customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from RCA.

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Viewing RCA customer service reviews 1 - 25 out of 749
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13
Sep

Posted by Mincey


on 9/13/21 at 3:10PM

Buyers Beware! Bought a RCA mini refrigerator. The refrigerator was used in a classroom it did not last a full year. After contacting the company they said my warranty expired the day that I purchased it on August 30. However, The appliance was never shipped until October 8th. I have proof that the shipped date was after October. They said sorry your purchase date was August therefore your warranty is expired. Very poor customer service! Don't recommend their Products! 

16
Mar

Posted by pat


on 3/16/21 at 2:34PM

worst customer service ever!! cannot be reached in person,, i purchased 3 diff 100 inch outdoor projector screens , at 2 diff walmarts,, all had same pieces missing!

30
Apr

Posted by Darla


on 4/30/19 at 2:43PM

I bought a Voyager lll model RCT6973W43 yesterday at Walmart. I am very disappointed. The battery life is not good I am lucky if it lasts 2 hours. I contacted RCA's help/support group and I was told to lower the lighting on my screen, turn WIFI off and turn the tablet off when I am not using it. My lighting is low, my WiFi was off and I of course turn it off when I am not using it. My rating on this is -5 DO NOT BUY THIS PRODUCT it is terrible and the company will not stand behind it.

28
Apr

Posted by angel


on 4/28/19 at 12:10PM

I should be able to get a free remote control for my t.v.converter box after all six remote controls that came with the converter boxes quit working

06
Apr

Posted by None


on 4/6/19 at 11:27AM

I will never buy another Rca product again. Customer after sale service sucks!!!

14
Feb

Posted by plyngwthfr


on 2/14/19 at 1:48PM

I tried to reach customer service and was on hold for 1 hour before i finally gave up this is very bad i have also been on there web site to get an authorization to return a tablet which is still under warranty i guess they dont really warrant anything

03
Feb

Posted by Anonymous


on 2/3/19 at 7:36PM

Bought RCA dual monitors DVD 12/16/18 used 2 weeks the 3 cables are poor quality and only got to use the system for 2 weeks. I even bought it at Walmart and the extended warranty. I can't get to talk or even find a number to get a refund. This is the worst device RCA has sold and no customer service . Poor manufacturing. It been7 weeks since I bought this and can't get any help. Why buy a service plan can't get any service.

17
Sep

Posted by Anonymous


on 9/17/18 at 3:12PM

I have for days trying to get a
number to Talk to someone about a remote control for my RCA tv and it's just been impossible. Please send me a number. Thank you so much.

04
Sep

Posted by Anonymous


on 9/4/18 at 6:26AM

I canot get an answer to my e-mails and cannot reach by phone !!!!

02
Aug

Posted by ?


on 8/2/18 at 7:08AM

Can't be reached the number listed doesn't work

19
Jul

Posted by SickofRCA


on 7/19/18 at 1:49PM

Customer service is a scam with RCA non-existent
Federal government should shut them down
50' tv didn't last 7 months and they will not respond to you for service. WALMART IS THEIR LAP BABY to help them dump their droid ya.

01
May

Posted by Anonymous


on 5/1/18 at 2:35PM

having trouble getting hold of any body to deal with my rts739bws sound bar 5.1 surrond system under warrenty bought 1.20 2018 need help

02
Apr

Posted by Valerie


on 4/2/18 at 10:17PM

I am in need pf a living agent who will assist me with my tablet. As I am not technically inclined, speaking with someone is crucial! As it stands, "Cortana; vitual assistance" does not help me!!!

29
Mar

Posted by Shawn


on 3/29/18 at 7:52PM

Just purchased a new tablet and it is frozen. I tried to reset it and nothing works

28
Mar

Posted by Holyboize


on 3/28/18 at 6:32AM

My Tablet fell off my hand and the screen got broken but it was still okay hot knowing that the part broken is not operating any longer. what should i do.

22
Mar

Posted by RCA


on 3/22/18 at 5:06PM

The phone u gave don't work.

22
Mar

Posted by RCA


on 3/22/18 at 4:52PM

I have a RCA smart tv,it will turn off while am watching it, I keep turning it back on and it will play like 3or5mins and go right back off I have not had it a year yet.

07
Mar

Posted by Stacy


on 3/7/18 at 9:08PM

I've never been so disappointed in customer service that all my life I went online for help and they tried charging me money with help for their product with a pre-animated person they tried pulling off as a real person. So i went back o line to find a number for a rral person and i have been on hold for 30 minutes now...WOW

06
Mar

Posted by Anonymous


on 3/6/18 at 12:57AM

Do you not provide online chat for technical assistance?

02
Feb

Posted by Kehau rabanes


on 2/2/18 at 7:30PM

Hello my name is kehau I forgot my password to my rca voyager 111 tablet I did do a factory reset but it keeps going to google email I can't remember my password help

25
Jan

Posted by Anonymous


on 1/25/18 at 4:02AM

Dont Buy Any Thing With Rca...there No Support System ..i Bought A Tv With No Remote Control In The Box 3 Month Ago ...cant Get It Sent To Me ..i Call About 10 Times With No Help....still Waiting ..please Dont Buy Any Thing With Rca Marking ..

03
Jan

Posted by EPrice


on 1/3/18 at 12:32PM

I have a SL58G45 58" RCA TV i bought from HHGreg in 2015. I have not been able to speak with one support person at all. I emailed RCA support team, I was given a number to , and the automated system says to call another number(8587983300), and when I call that number it says "no routes found". So there isn't any support what so ever. I can't do a network upgrade. I get Download Metadata Failed. When in the beginning all worked fine. None of the apps on the tv work beside netflix so i know my internet is fine. I am a technical analyst in network and computer software so I know the basics of technology. I can't get help for nothing in this world. I purchased the tv to use the apps on it. There isn't even a helpful user manual. Its as if RCA is making televisions and pulling the cord on people by not providing user manuals, no customer service, not responding to emails. I did a chat with the wrong department with a gal named Mandy, she told me to call the number above which doesn't work. I expressed my concerns and she just left the chat. AWFUL. I just want a replacment tv, or some freaking support please!!!!

29
Dec

Posted by Anonymous


on 12/29/17 at 1:03PM

my rca new comperwill not let me get an email acont sice day one

27
Dec

Posted by Anonymous


on 12/27/17 at 10:57AM

I see a class action lawsuit coming... Does anyone know a lawyer? I purchased a 58" tv and have emailed with no response. All the phone numbers that i call doesnt go through to anyone or anything. I havent even had the TV a year yet. The place where i purchased is also now out of business. I will NEVER purchase an RCA anything ever again in my life. Who can i contact to get this rectified?

27
Dec

Posted by TETA


on 12/27/17 at 9:33AM

Do Not Buy Anything From These Crooks. Not Only Will They Not Help You... But You Can't Even Get A Real Answer From Anyone. I Got This Tv Summer Of 2017 And Here It Is The End Of The Year And This 60" Tv Doesn't Even Work. The Place I Purchased The Tv Is Now Closed And No One At Rca Can Help. There Is No Warranty. Whatever Happened To Manufacturers Warranty. Save Your Money Because Had I Read All These Complaints, I Would Have Neveer Ever Purchased An Rca Product! Very Disappointed And Annoyed. How Are They Still In Business... Oh Folks Like Us To Buy And Don't Tell Others Not To Buy!!

Viewing RCA customer service reviews 1 - 25 out of 749
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