Quicken customer service

Please find Quicken customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Quicken listing at any time if you have new information.

Customer Service

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  • How to reach a live person:
    • Their recording says that they don't offer phone support, but recommend going to their web-based support at http://www.quickendirect.com/phone

  • Hours of Operation:
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  • Email:
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User Reviews

Posted by Anonymous

I guess you people do not what my business. I have been using Quicken for 15 years. I have a problem and want to talk to someone, not an e-mail. I got no answers from your community. I have 2014 and have bought new each upgrade, I use Quick books also. I want to talk to some one.. I want to down load credit card transaction. I have done this 100 times before. Now you require an Intuit password. It will not accept the password. I have changed the password four times and it will not accept it. I will get rid of quicken if I can not solve this problem. May be a simple fix for you but not for me.

Unhappy quicken customer

Posted by stephen

Trying to talk to a real person about my Quicken. When I use or all I get is phone off the hook sound

Posted by Anonymous

Impossible to get any help! I've been a Quicken customer for 11 or 12 years. I didn't need help until I bought the newest version (upon threat that all service would be discontinued otherwise). Now my Quicken program is frozen in place. I can't get into it, get out of it, download banking information, investment information or conduct any transactions. This is a nightmare.

Posted by Anonymous

I Have Been A Quicken User Since The Mid 80's And It Has Worked Well For Me Until I Downloaded 2013 (which I Did Not Need At All...but The Threats From Quicken That I Must Purchase 2013 Won Over. It Has Been A Nightmare. 3 Times This Week I've Been Trying To Get Help With My Downloads From The Bank And The Bank Is Not The Problem. It Is Totally The Issue With Quicken And There Is No Person To Talk To...some Online "chat" From Someone Who Hardly Knows English. I Am Very Very Unhappy With The Total Lack Of Customer Service....no Way To Contact By Phone. It's A Mess And If There Was Another Company I Could Go To For My Bank Downloads I Would Do It In A Minute. I Feel That Intuit Has Total Disrespect From Their Faithful Customers. I've Just Been Through 4 1/2 Hours Trying To Get Problem Solved.

Posted by Jim

I have been a customer of Quicken since the early 90's. No more. My system crashed and I felt secure with my Quicken backup. Right. Not happening. Files prior to 07 do not translate. Matter of fact, nothing does. You can go to the banks or investment banker and download. However, the Quicken Cloud is kaput.
Time to move on.

Customer Service Ratings

Based on 292 votes.


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