Posted by Dennis
What kind of a corporation delivers the recall parts to the dealership and doesn't include the special nut to complete the installation!!!! What is wrong with this company ?
Chrysler customer service
Chrysler is an automobile maker located in Michigan owned by parent company FCA. Chrysler is classified as one of the "Big Three" carmakers in the United States. Chrysler offers customer support in the form of live chat, email or phone contact.
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- Speak "customer service"
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- Mon-Fri: 8am - 5pm
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User Reviews
06
Nov
06
Feb
Posted by Nairam
To the people of Hot Springs, AR. If you are in the situation to buy a new car, don't go to the Riser Chrysler dealer, they have the worst customer service l have been. I called the factory and they hung up on me and don't want to answer anymore! It was a lady who answered, her name it's Maria! Shame on them!
26
Oct
15
Oct
Posted by Vonda
I called customer service on 10/06/22.A case was opened #84310193 by a very polite representive. My case had to be handled by a manager, and I was assured someone would call me within 24 hours. No one called so I called back, talked to another polite person who assured me someone would call me back within 24 hours. I told them I had already heard that and asked to be connected to a supervisor. I was told no supervisor was in, so I asked for a number to call myself and was told they were not allowed to give out that information. I then asked to be connected to someone above them and was told they are not allowed to do that. I called a different customer service number,explained my situation, was told someone would contact me within an hour. No call. Called again, told someone would call me within 24 hours. No call. I
guess I will have to start calling again next week. I wonder if they think I will go away if customer care continues to ignore me. I will not.
07
Oct
Posted by Sonja
I am very unhappy with the service. My car has been in the shop for a MONTH now and they claim
The part is on "BACK ORDER " but can't or won't give an ETA on this. I am an every day BLUE COLLAR worker and my time on my rental is up and I can not afford to pay out of pocket. I will be taking my complaint to the BBB