Read the reviews below to see the experience other people have had when dealing with customer service from Beretta.
I GOOGLED THE ADDRESS AND GOT THE ASSOCIATED PHONE NUMBER. HAD TO TROUBLE REACHING SOMEONE TO HELP THIS WAY. THE CUSTOMER SERVICE NUMBER HAS NO POINT.
BERETTA USA CORP in Accokeek, MD - Shooting.orghttps://www.shooting.org › ... › Maryland › Accokeek
BERETTA USA CORP is located at 17601 Beretta Drive Accokeek, MD 20607. They can be contacted via phone at (301) 283-2191 for pricing, directions, ...
I have been trying to get a real response and real human on the phone from Beretta for the last two weeks.
But after holding numerous times for a "excellent customer service" rep., all I get (every time) is a recording saying they will return my call in the order received. -And then Beretta NEVER has returned any of my calls for help. Instead, they subsequently email me with the question-"...what can we help you withuntil we return your call?" -As I have explained to them in writing, my computer is inoperative/broken and I need to SPEAK by TELEPHONE, NOT BY EMAIL!
So stop asking me to send endless emails back and forth and answer your customer service phone, or at least RETURN MY CALLS as you promised you would, Beretta!
I have owned Beretta pistols since 1983 and have never been more disapointed in Berettas' recent non-existant customer service and ignoring customers. I just spent $1,000. on a new M9a3 and Beretta could care less about providing after-sale customer service or help with any issue.
Customer service is non-existent. The phone will only refer you to their customer service department and no one else. The number listed + 0 does nothing. If you get through to customer service by waiting over a half-hour, they don't actually help you. I got sent into a loop - twice.
Hello My Name Is Fred Jacobs I Had My Bobcat Blow The Handle Off On The Left Safety Side. If You Look At The Slide On That Side, You Will See A Lot Of Machine Marks. It Did It Two Times, Had To Go To The Clinic To Get My Eyes Flushed. I Then Buff The Ramp On The Barrel, To See If That Would Help It Did Not. Please Check The Slide And Tell Me If You Think That Is A Defective Part. My Number I Was Given To Ask These Questions . Thank You Fred.
I tried to get some answers about a problem I was having with my PX4 sub compact magazines The customer service person was rude and insinuated I was not intelligent enough to know how to load a magazine. He recommended I send in the magazines and Beretta would look at them and correct any problems for a fee. I said they are stamped for 13 rounds but will only accept 10 rounds. The pistol has never been shot and the magazines have never been used. Your service person told me I would have to pay shipping back and fourth and any repair to the magazines. When I said I shouldn't have to pay he hung the phone up on me. I have heard about Beretta's POOR customer service but this is the first time I have had to use it.
I won't have to use it again because I will NEVER purchase Anything from Beretta again. I can see why your customer service rating is so low. I should have listened to other Beretta owners complaints. I'm blocking your E-mails (that I get everyday) and joining the ranks of your DISSATISFIED CUSTOMERS. Beretta has a large Battalion of them. Don't bother to reply .I'm through with Beretta
There is not a link on the website for customer service. I bought the A400 due to 70% recoil reduction. This must be because the shell only loads from the magazine 30% of the time. Very disappointed and I spent more for this model than I normally would have. Very disappointed.
Hi There - I purchased a paid a Beretta ear protectors with the noise control buttons on the side for my husband and they have broken in 1/2 and he has only worn them 1/2 dozen times. Is there a flaw with this particular headset? Is there a replacement part. I can send you a photo once you reply to this email - thanks- Debbie
