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I have been trying to get a real response and real human on the phone from Beretta for the last two weeks.
But after holding numerous times for a "excellent customer service" rep., all I get (every time) is a recording saying they will return my call in the order received. -And then Beretta NEVER has returned any of my calls for help. Instead, they subsequently email me with the question-"...what can we help you withuntil we return your call?" -As I have explained to them in writing, my computer is inoperative/broken and I need to SPEAK by TELEPHONE, NOT BY EMAIL!
So stop asking me to send endless emails back and forth and answer your customer service phone, or at least RETURN MY CALLS as you promised you would, Beretta!
I have owned Beretta pistols since 1983 and have never been more disapointed in Berettas' recent non-existant customer service and ignoring customers. I just spent $1,000. on a new M9a3 and Beretta could care less about providing after-sale customer service or help with any issue.


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