Albertsons customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Albertsons.

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Viewing Albertsons customer service reviews 26 - 50 out of 111
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23
May

Posted by Heidi


on 5/23/18 at 11:41PM

I just heard about an incident that happened at the Albertsons in Gresham Oregon on May 18th. A customer wanted to pay for another customers fruit and vegetables and the cashier who was named Debbie spouted out some very racist sentiments. I'm curious about Albertsons stance on their employees being overtly racist. Does Albertsons condone racism? Will it tolerate an employee on the clock saying racist things to a customer? I would love to hear more about this, and also hear if there were any consequences for that employee. The manager Ron said he was unable to do anything about it. Did he report the incident to corporate?

23
May

Posted by Dean allen


on 5/23/18 at 6:55PM

There was an add for power aid. After a big deal speaking to an employee on how to download an app. My wife went to get the product. You needed to purchase 15 to receive the sale price. There were only 12 on the shelves. This on the first day of the sale. I think I will skip shopping at this store in the future. Alma School rd Chandler Arizona.

11
May

Posted by Anonymous


on 5/11/18 at 3:38PM

Albertsons at 940 Tustin Ave, Orange CA
I purchased Oroweat Country Potato Bread with a sale price of $2.99, Upon checking out the register price was $3,99
The cashier sent a young man to verify pricing , which he did,
Verified price was $2.99
Due to the register not having the same price, customers purchasing this bread were overcharged $1.00

03
May

Posted by Anonymous


on 5/3/18 at 12:22PM

Worked for Safeway at. Jantzen Beach for 3 days before realized HR person had misrepresented position. Worked 11/22/2017 -11/25/2017. Just got the check for my time worked TODAY!! 05/03/2018. Check was dated 11/30/2017 but was postmarked 04/27/2018. Your HR Manager Nicholas must have just found the check in his drawer. On the back of the stub was written no contact info'. However, he has my email address and mailing address CAUSE I GOT The check in the mail!!!

17
Apr

Posted by Denison Native


on 4/17/18 at 5:05PM

Some how my medication is being held hostage !!!!!! Would like to have the mistake fixed before my insurance runs out and I'm stuck with $500+ bill

Denison, Tx

14
Apr

Posted by Anonymous


on 4/14/18 at 8:41AM

On Thursday, I was at the local Albertson on Fort Apache in Las Vegas and made a relatively large purchase. Among the products I bought a chicken. When I wanted to separate it for dinner, I realized that the expiration date for sale was 3 days before and cookies that had an expiration date in November 2017. This is not the first time I buy and encounter products whose expiration date has passed and they are still for sale, next time I go to the health department , my children ate from the cookies very much hope they will be fine...

13
Apr

Posted by [email protected]


on 4/13/18 at 2:17PM

Your district manager for the area in Long Beach is a joke his name is Bob Foss
Situation that happened to me I Atlantic and Broadway at Vons supermarket he took it as None serious matter when my life was threatened by the security guards that vins higher

05
Apr

Posted by Flora


on 4/5/18 at 11:59AM

I am a regular customer at the branch at ORCUTT California 93455. For more than 3 months I've been asking for cocktail rye bread, that I used to buy at your store. I've been told all sort of excuses. I talked with the manager and it didn't help. They blame the manufacturer but I checked and they are well and alive. Please help.

04
Mar

Posted by Anonymous


on 3/4/18 at 2:29PM

I shop at the store on baseline and Dobson in Mesa AZ. The store is always superb, as is the pharmacy usually. I was confused about a prescription that I was told was expired, but said is was good though this month. The gentleman who was helping me raised his voice at me several times and talked down to me as well. I said twice, I just dont understand and on the second time he raised his voice And talk to me like I was stupid and said well if you want to come down here I can print everything out And show it to you one at a time. That's when I said I'm not saying you're not telling me the truth, I'm saying I just don't understand it and I'm trying to and then he mumbled something else under his breath, so I hung up. I am at work while this is going on so now I am really stressed out and upset at work because of how this man treated me and I'm seriously considering pulling all of my prescriptions from your store.

24
Feb

Posted by Chdryl


on 2/24/18 at 9:53AM

Why does your stores and only Albertson stores put a gluten free tag on dairy gold milk. All milk other than egg nog or flavored milk is gluten free but you only put it on darigold milk most all dairy and raw meats and raw fruit and vegetables contain no gluten. No where on the dairy gold container does it say gluten free. Because of this I will always look at your labels to ensure it says gluten free as you are putting gluten free labels on things that don't need to be put on there. Most people who drink milk already know its gluten free. I hope your not doing this to raise your prices. I will I form my friends and family who shop Albertsons to read labels and if don't say gluten free don't buy there anymore.

06
Feb

Posted by Non of ur buniness


on 2/6/18 at 4:05PM

You have worst Alberston on west 2nd in Roswell,NM ......They have whatever time and date for delivery your meds to you it unreal...It pretty sad Manager will go out of his way to delivery it but takes his own sweet time to do it....so I pay customer that is disable n can hardley walk and a hard time driving when my legs will not want to move due to searver pain...but had to go and drive for IM FREAKING PISSSSED OFF you should have a employee to delivery that what heCK you pay them for but now all your employee wants to do is get there paycheck and not work that freaking unreal.......IM ONE PISSED OFF CUSTOMER N PLANNING ON NEXT MONTH TO TAKE MY BUNINESS N SCRIPT EACH WHERE ......your Alberston on west 2nd in Roswell is a freaking joke......WITH B.s. PROBLEMS I HAD WITH THEM I SHOULD HAVE A YEAR FREE OF GROCERY ,,,,,,,IM VERY PISSSSSSED N UNHAPPY PERSONertz

29
Jan

Posted by WS66


on 1/29/18 at 10:35AM

My family and I used to shop at the Albertsons store in North Seattle on Aurora and 130th. While there have been ongoing issues with this store and the surrounding neighborhood, things have not improved and we feel it is no longer safe to shop at this store. First of all, no matter what time you go to this store there are few if any shopping carts for customers to use. However, driving through the surrounding neighborhood, I have spotted no less than a dozen Albertsons shopping carts filled with personal belongings. Second, there are now four derelict campers in the parking lot and several more vehicles with people living in them. These vehicles have not moved for several days and each RV takes up more than one parking stall. Third is an increase in aggressive panhandling in the parking lot. I'm not talking about someone asking for spare change, but someone who will follow you to your car with a questionable story about why they need the money. Because of these issues we will no longer continue to shop at this location and, instead, drive further to one of your competitors where it is safer to do our shopping.

19
Jan

Posted by Linn


on 1/19/18 at 12:58PM

My husband and I were recently in your store in Cheyenne WY on Yellowstone. We only bought one thing - meat but we were deep in conversation and we each thought we had put our package in the cart. So when we started to walk out without our purchase the clerk kindly called back for me to pick up my package. While I appreciate it, I didn't appreciate the comment made behind out backs. She said something like "spend all that money" and I can only surmise she was making fun of us walking our without the product. This is totally unacceptable for an employee to talk about a person much less a customer!!.

14
Jan

Posted by Pb


on 1/14/18 at 6:54PM

The policy of paying for money orders with cash only is outdated and inconvenient. Guess I'll do my shopping at Fred Meyers which does not have that policy.

12
Jan

Posted by Anonymous


on 1/12/18 at 7:45AM

Shopping at Albertsons is a real crap shoot. One department gives, another takes away.

Why add Organics to please us and take away dairy-free to annoy us shoppers?



Please. Consider adding more Follow Your Heart dairy free products. I was SO DISAPPOINTED to see my neighborhood Albertsons has removed Follow Your Heart sour cream that I needed for a recipe.......½Oh, we shrunk the selections in that department.

IÃ?Æ?Ã?¢Ã?¯Ã?¿Ã?½Ã?¯Ã?¿Ã?½ll have to drive the extra distance to Stater Brothers now that I KNOW Albertsons is not reliable.

11
Jan

Posted by Savage


on 1/11/18 at 6:47PM

Customer service called our land lin and never hung up our land line shows line in use PLEASE hang up we do not have a cell. The in use message began after speaking with Nathaniel in customer service.

29
Dec

Posted by Anonymous


on 12/29/17 at 5:19AM

Please pick up an abandoned shopping cart at 255 Navilla cross street Emerland Dr. In Covina, Ca.

24
Nov

Posted by Anonymous


on 11/24/17 at 5:25PM

I am a retired albertsons employee with 28 yrs and 12 yrs with another company in 0hio work many dept

But last 15 yrs as a checker and new pretty well what was expected of me to give the customer the best service I could and to want them to return. Now I am retired and now a customer and had a couple stories when shopping at the flamigp and Maryland store in vegas if anyone would to like to here about my visit you can text are call me my name is paul. I would like to know how I could become a secret shopper love to have a part in seeing whats good and bad to give more notice on how your stores are running I have no names cause not my interest to see abody in trouble hope to hear from someone are local I know who Bob Miller is work at main office at Maryland and siverrado ranch

22
Nov

Posted by Anonymous


on 11/22/17 at 5:55PM

On the internet this morning, under "Albertson's weekly ad 11/22/17" the turkeys were $.49 per lb. with a $25 additional purchase. When I got to the store at Simmons and Ann I was told that their turkeys were $.79 lb. False advertising isn't legal and I felt like a fool when I left there. I feel that I should be compensated in some way. Vicki Loomis (702) 496-5313.

19
Nov

Posted by Alice ikerd


on 11/19/17 at 10:44AM

Safeway the company u merged with sucks, the store 1611, in vancouver washingston needs to be shut down, there is a employee there named Cody he sexually harassing women spits on people food u and Safeway are doing nothing to stop him

16
Nov

Posted by Anonymous


on 11/16/17 at 6:22PM

The Albertson's on 128th St. in Everett Washington is ill equipped to run! There are very few carts and NOW very few baskets! The last 2 times I've been there I have had to go back outside to get a cart as there were NONE in store! Today NO carts AND 5 FIVE baskets! FIVE!!! The customer service there named Logan is little help and very rude. One of the cashiers Sandy THROWS the food down the counter after scanning it! The place is a mess! There are panhandlers,prostitutes and drug dealers RIGHT outside the door! I don't dare go after dark! They really need to clean up their act!

09
Nov

Posted by Anonymous


on 11/9/17 at 6:28PM

I plan on shopping at Albertsons on Baseline in Mesa Az tomorrow. The Ben and Jerry�s ice cream does not appear for me to load in my new Just For You. Therefore I will be forced to plead my case with local management. This should not be necessary. The just for you is unde and Gwen Cooper

Howard Cooper

27
Oct

Posted by gwen Cooper


on 10/27/17 at 3:55PM

Customer service at my local Safeway store is Excellent. My only concern is that certain foods that I have been purchasing regularly are no longer available. Specifically the brownies in the bakery department. These brownies sold for $6, for a package of 6 large brownies. There were always fresh and, the best brownies that I have ever eaten. Always moist, chewy, and with the right amount of frosting. They were delicious. The closest thing I have found that compares with these brownies are some at Smith's bakery, but those, even though cheaper, were not nearly as good. If my Safeway does not have sell these brownies any more, I will have to start looking for them at the source, or at local bakeries, rather than grocery stores. I'm only one person, living alone, so I only averaged buying two packages a month. But, these brownies were ALWAYS sold out. I know this because I had to make sure I went to the store during certain hours or they would be all gone. Please resume stocking this item. Thank you.

19
Sep

Posted by Al


on 9/19/17 at 4:09PM

To whom it may concern im a shopper at Abertsons and not only the Football fans of the dallas cowboys shop at that store in grand prairie tx 4126 s. Carrier parkway and my family and i feel very unconfortable when we go shop and cashiers scream go cowboys and i notice some of your employees feel force to shout go cowboys not everyone that shop or work at your store are fans and can you please let your employees be them selfs i heard they can be getting written up for not shoutting go cowboys

09
May

Posted by Anonymous


on 5/9/17 at 10:57AM

I want to know if you received my complaint that I sent two days ago.

Viewing Albertsons customer service reviews 26 - 50 out of 111
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