Adorama customer service

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Customer Service

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Phone: 800-815-0702

  • How to reach a live person:
    • Just press 0 when recording begins
  • Hours of Operation:
    • Mon-Thurs: 9am-6pm
      Fri: 9:30am-1:30pm
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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User Reviews

24
Jan

Posted by davis


on 1/24/19 at 11:23AM

I have been trying to resolve a damaged claim with Adorama and re-shipment since December 18,2018. I keep getting the same response in every email and by different customer service representatives, either waiting on Shipping. The worst part is i have to always email and request a status update, not once has Adorama emailed me with a status report. Very disappointed. I am still waiting over a month and half and on Shipping to do something, when I ask what the hold up is. All i receive in my canned email response is waiting on an update from shipping. Adorama does not care about customers or customer service.

23
Sep

Posted by David Agius


on 9/23/13 at 1:54PM

Customer Service is operated by Zombies with machine like answers.

Over 1 month to sort out a short shipment issue, still repeating themselves every week about them opening a UPS investigation for a package which arrived in perfect order and still sealed with ADORAMA tape.

David Agius

10
May

Posted by Anonymous


on 5/10/13 at 2:12PM

In regards to order Order credit card declined. I have just got a new Discover card and have used it for several weeks, renewed, valid thru 04/18 code 788

Customer Service Ratings

Based on 106 votes.

2.9

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